Windows 10: scanning papers

Could you recommend me how to scan papers and send them to the laptop? I have Canon inkjet printer and HP laptop.

:)

 

Cannot find scanned paper

Hi Roger,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if printer driver is corrupt or it is not installed properly.

To assist you better, please provide us the below information:

• Are you getting any error message?
• What is the make and model of the computer?
• When you say that "I scanned a paper but cannot find where", are you able to scan the paper using the scanner?

I suggest you to refer to the steps provided in the below Microsoft Help Article about troubleshooting on printer related issues and check if it helps.

Fix printer problems:

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Cannot find scanned paper

I upgraded to Windows 10 and now my printer is not listed in devices. I scanned a paper but cannot find where it ended up.

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.