Windows 10: Scanning (pictures / document) problem

Hello,Scanning problem, please help.I always used to make the scanning with "PaintShop Pro", the scanned picture / document was sent to the program to make whatever corrections or editing and save as .jpg file.Recently I tried to scan some documents, opened "PaintShop Pro", clicked on the scanning button in the toolbar and got the scanning window, mouse pointer turned into a blue rotating circle, moments later got an error message as on attached screenshot.Clicked on "Switch to" button as said on the error message, it opened the whole applications menu including the Start menu. Then could not remove nor close the Scanning window with the error message and "PaintShop" program, closed the program from the "Task Manager", the scanning window with the error message remained on the screen. Had to sign-out and signed-in, its gone.What I did so far:Reinstalled the scanner's driver - problem not solved.Uninstalled "PaintShop Pro" and reinstalled it - problem is still there.So I am asking for help.Answers will be appreciated.ThanksWindow 10 pro, 1909 x64, Winver 18363.1377

:)

 

scanned documents

Hello,

By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

• Press Windows and type pictures
• Click Pictures and double-click the Scans folder.

Furthermore, we suggest that you repair your Word application by following the steps on this

link.

Let us know how that turned out for you.

 

Quick Access not searching Pictures folder

Summary, that last suggestion didn't work.

• I moved the pictures to another folder temporarily.

• Then I tried to remove the Pictures folder with option one at Add or Remove Folders from This PC in Windows 10 | Windows 10 Tutorials. Even after rebooting, the Pictures folder remained.
• So I tried using option two. Same thing: reboot >> Pictures folder still there.

• Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.

That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

Bottom line: I'm still looking for a fix.

 

documents/pictures problem

Since downloading Windows 10 I have the following problem. On moving to the bottom of a list of documents or row pictures, before I can open the document, rename the picture, etc. the screen jumps back to the top of the list of documents or first row of
pictures. I thought it might caused by a mouse problem but I have used the touch pad mouse and external mouse to select the document or picture with the same result. Any ideas?