Windows 10: Screen and sleep settings do not work all the time/screen stays on

For the past 2 months I have had an issue where the "Screen & Sleep" settings do not seem to work sometimes. The default is Screen off at 5 minutes, Sleep at 20 minutes. I usually have Sleep set to never, but it has not seemed to be an issue since I got the computer February 2023. At first I thought it was a program causing it but now it seems like it works when it wants to. Sometimes the screen goes off at whatever time I set it to, sometimes the settings seem to be ignored. I have reset it to default several times and even tried shutting down and restarting, then sometimes it wo

:)

 

Screen stays on

Hi Scott,

Enable for you PC screen to stay on, please follow the steps below:

• Go to Control Panel.
• Click Hardware and Sound option.
• Click Change when the computer sleep option under Power Options.
• Set up your desire settings for Turn off the display and
  Put the computer to sleep option.
• Click Save Changes.

Get back to us if you need further assistance.

 

Laptop screen stays off after sleep.

Hi David,

Conflicts with the power plan settings or a corrupted display driver can cause your screen to stay black when waking from sleep mode. As an initial step to prevent this from happening, we suggest that you restore the power plan settings to default. To do
this, follow these steps:

• Type Command Prompt in the search box. From the search result, right-click on Command Prompt and select Run as administrator.
• Copy and paste or type in the command below:
  
  powercfg -restoredefaultschemes
• Press Enter and wait for the command to finish.

Note: This option will delete all custom power plans and restore the built in power plan settings of your device.

In the event that you encounter the same issue after restoring the power plan settings, ensure that your device display driver is updated. You can follow the steps provided on this

link on how to update your drivers and check if the issue persists.

We'll appreciate if you can update us with the results.

 

Screen Sleep

That only works until you reboot or power down. Then, it is back to the 15 minute setting. I am trying to kill screen sleep forever.