Windows 10: Screen backlight still on when screen turned off HP Elitepad

Hi there,

I have an HP Elitepad 900.
The problem I seem to have is when I press the power button to turn off the screen, the screen turns off but the backlight stays on.

Any help would be appreciated

There is an image attached.

:)

 

701 screen backlight and charge light brightness

I did that.. the problem is that the backlight does not turn off... the screen goes black with just the time and date showing, which is fine, but the backlight is still on. In the dark the phone is still fairly bright even with the screen black. The only
way to turn the backlight completly off is to remove the any screensaver.

 

How to set backlight to battery saving mode during navigation

Well, actually I found out that there are couple of ways to turn off the backlight during navigation



When navigating press the window button (= switches to main screen, and screen goes dark after timeout) or power-lock button (=turns off backlight immediately)



But in both of these cases the navigation is in audio only mode. So the screen is not lit up even if there is instructions.



So there are modes

backlight always on

backlight never on = audio only

I just wish there where backlight on only when needed- mode too...

 

I had the same issue, here is what you need to do to fix it. Go to the HP support site and access the Elitepad 900 downloads for Windows 8.1. Download the ElitePad 900 BIOS/Firmware/Driver Update (SP71504). Run this update - the item that will fix your issue is the Intel GMA driver included in this update.

The issue is the "Microsoft Basic Display Adapter" that gets installed by default. This display adapter also appears to have caused issues in other devices as well - so it isn't necessarily an HP issue. I assume there will be a standalone Windows 10 Intel GMA installer - but I wasn't able to find one to install - of course that doesn't mean it isn't out there. The 8.1 installer package above ran without issue on my device and the display issue was no longer present.

Just a note, Microsoft is having similar issues with the Surface devices. They are having users update the display driver in order to resolve the problem.

I hope you have the same results and you can finally get your screen to turn off without having to shut it down.

 

Sorry for the late reply, it works wonderfully now. Thanks a lot!