Windows 10: Screen backlight still on when screen turned off HP Elitepad

Discus and support Screen backlight still on when screen turned off HP Elitepad in Windows 10 Support to solve the problem; Hi there, I have an HP Elitepad 900. The problem I seem to have is when I press the power button to turn off the screen, the screen turns off but... Discussion in 'Windows 10 Support' started by DGdB, Aug 10, 2015.

  1. DGdB Win User

    Screen backlight still on when screen turned off HP Elitepad


    Hi there,

    I have an HP Elitepad 900.
    The problem I seem to have is when I press the power button to turn off the screen, the screen turns off but the backlight stays on.

    Any help would be appreciated Screen backlight still on when screen turned off HP Elitepad :)

    There is an image attached.

    :)
     
  2. LuSJK Win User

    701 screen backlight and charge light brightness

    I did that.. the problem is that the backlight does not turn off... the screen goes black with just the time and date showing, which is fine, but the backlight is still on. In the dark the phone is still fairly bright even with the screen black. The only
    way to turn the backlight completly off is to remove the any screensaver.
     
    LuSJK, Aug 10, 2015
    #2
  3. How to set backlight to battery saving mode during navigation

    Well, actually I found out that there are couple of ways to turn off the backlight during navigation



    When navigating press the window button (= switches to main screen, and screen goes dark after timeout) or power-lock button (=turns off backlight immediately)



    But in both of these cases the navigation is in audio only mode. So the screen is not lit up even if there is instructions.



    So there are modes

    backlight always on

    backlight never on = audio only

    I just wish there where backlight on only when needed- mode too...
     
    Havis---01, Aug 10, 2015
    #3
  4. msutton Win User

    Screen backlight still on when screen turned off HP Elitepad

    I had the same issue, here is what you need to do to fix it. Go to the HP support site and access the Elitepad 900 downloads for Windows 8.1. Download the ElitePad 900 BIOS/Firmware/Driver Update (SP71504). Run this update - the item that will fix your issue is the Intel GMA driver included in this update.

    The issue is the "Microsoft Basic Display Adapter" that gets installed by default. This display adapter also appears to have caused issues in other devices as well - so it isn't necessarily an HP issue. I assume there will be a standalone Windows 10 Intel GMA installer - but I wasn't able to find one to install - of course that doesn't mean it isn't out there. The 8.1 installer package above ran without issue on my device and the display issue was no longer present.

    Just a note, Microsoft is having similar issues with the Surface devices. They are having users update the display driver in order to resolve the problem.

    I hope you have the same results and you can finally get your screen to turn off without having to shut it down.
     
    msutton, Aug 12, 2015
    #4
  5. DGdB Win User
    Sorry for the late reply, it works wonderfully now. Thanks a lot!
     
    DGdB, Apr 4, 2018
    #5
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Screen backlight still on when screen turned off HP Elitepad

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