Windows 10: Screen Blacked out after failed display driver installation

Hi,I was updating my display drivers in the clean install mode i.e. Older drivers are deleted and afterwards newer ones are installed, when my pc powered off because of the electricity failure. WHen I restarted it, the Asus logo, however, did appear and the beep of windows starting was also heard. But the screen was totally blacked out.Is there a way to install drivers through any other means e.g. bootable usb or anything.Or if I have to reinstall the windows, is there a way to save some .txt files in c drive because all of my important data is stored in it e.g. Seed phrases of my crypto walle

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Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Unable to install AMD display driver due to Black screen

I own a r9 270x and while i was playing dota 2 my AMD driver 15.11.1 beta crimson crashed while freezing my system on windows 10 pro x64 bit , i rebooted the system and greeted with a black screen without any cursor or anything else just after the windows boot screen the system just freezes and i am unable to perform another task since there is only black screen. I rebooted my system in safe mode and quickly removed the AMD driver using DDU which at least gave me a display with default Microsoft display adapter , but now whenever i try to install any of the AMD driver i get a black screen during the installation and the system freezes , i am always left with a option to reboot my system in safe mode in order remove the driver using DDU . I have been gaming with this GPU since 3 years and all drivers were working fine with good performance at all these Operating systems previously but since this issue i am unable to use my GPU due to this black screen which freezes and crashes my windows Things which i have tried are :
1. Restoring my windows to previous restore point ( still got black screen after boot )
2. Trying different previous and newer versions of AMD drivers including ( 15.12 crimson, 15.7.1, 15.8 beta , 14.12 , 13.9 , 15.11) still got black screen while installation of driver
3. Switching my windows to windows 7 x64 , windows 8.1 pro x64, windows 10 x64 , windows 10 x32 bit ( still got black screen while the installation of AMD driver )
Right now my system specifications are My PC specification is Intel 4th generation 4570 Core i5 3.2 GHz Intel DB85FL motherboard 8 gb RAM Crosair VS650 650 watt Please give me a solution Thank you