Windows 10: Screen blacking out while watching videos

Discus and support Screen blacking out while watching videos in Windows 10 Drivers and Hardware to solve the problem; Hi . When watching videos on my laptop (hp envy x360) The screen continues to black out while the sound plays in the background. I am unsure whether it... Discussion in 'Windows 10 Drivers and Hardware' started by lewisgrosvenor, Oct 30, 2018.

  1. LEWISGROSVENOR
    lewisgrosvenor Win User

    Screen blacking out while watching videos


    Hi . When watching videos on my laptop (hp envy x360) The screen continues to black out while the sound plays in the background. I am unsure whether it is a faulty driver or I need to update my laptop ?

    Hope you can help

    Thanks

    :)
     
    lewisgrosvenor, Oct 30, 2018
    #1
  2. JGOMEZ88525
    jgomez88525 Win User

    re: black screen when watching videos

    hi I keep getting a black screen when watching videos on internet explorer or chrome
     
    jgomez88525, Nov 9, 2018
    #2
  3. LOUIE DEL
    Louie Del Win User
    Screen flickers black, on and off only while watching a video

    Hi Cheyanne,



    Usually, flickering screen is caused by a software conflict or a corrupted display driver. Based on what you’ve mentioned, it happens while watching a video. Just to confirm, are you
    playing the video online or is it a saved video on your computer? To troubleshoot this concern, I’d suggest that you follow the steps provided on this
    article.

    Feel free to respond for any results.
     
    Louie Del, Nov 9, 2018
    #3
  4. YAQUB K
    Yaqub K Win User

    Screen blacking out while watching videos

    Can't watch videos on Win 10

    Hi,

    Please assist me with the following information related to this issue:

    • Which web browser are you using to watch online videos?
    • Do you receive any error message?
    • What is the make and model of the computer?
    If you are using Internet Explorer to watch online videos, I suggest you to
    follow the steps mentioned in the following link and check:Why won't videos play in Internet Explorer?

    Note: The above mentioned article contains steps to reset IE. Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings in IE are lost and cannot
    be recovered.

    Please reply us with the required information along with the status of the issue to assist you further.
     
    Yaqub K, Nov 9, 2018
    #4
Thema:

Screen blacking out while watching videos

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