Windows 10: Screen blacks out in windows 11 after an update or reboot

Hey.I recently upgraded my laptop to HP envy x360 and it had windows 10 installed. I got notifications for an upgrade to windows 11. I did install windows 11 and then an upgraded, which I installed. After rebooting my pc, the screen blacks out after idle time or when I close the lid of my laptop. Since then I have been asked to re-install windows 11 patch 3-4 times by microsoft support and the same issue of screen black out resurfaces. Actually regretting updating to windows 11!

:)

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Gtx 460 black screen issue

I have an EVGA gtx 460 that has started acting odd. Every once in awhile I would get a black screen that would require a hard reset. Then eventually the other day, it wouldn't boot at all. It would boot to the windows logo and then black screen.

Replaced it with a spare card, booted up fine.

Put the 460 back in, black screen.

Booted in safe mode, boots fine.

Uninstalled driver and reboot to full windows... boots fine with no driver installed.

Reinstalled latest driver (was already on latest driver when this started) and rebooted. Black screen.

Booted into safe mode and uninstalled driver again.

Reboot to full windows, install old version of driver, reboot. Black screen.

Reboot to safe mode, uninstall driver, reboot to full windows install reeeeeaaally old version of driver. Reboot. Black screen....


So... the only time the card works is when there is no nvidia driver installed... weird.


Anybody got any ideas? I haven't tried testing it in a clean windows install yet, but that's my next step I guess.

 

Windows 7 black screen of death

I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.