Windows 10: Screen blank but system and services are fine

I've got a Windows 11 Pro system running at a remote location that I use with Teamviewer. This recent time, the system was up for 4 days and then all of the sudden I couldn't use Teamviewer with it. The screen was black and no cursor. I went to the local keyboard/mouse/monitor and tried them. Nothing on the screen as well except the top left. All of the local services such as Blue Iris CCTV, Network pings work, etc. The system is still very much on and working but no video. It's unpredictable when it happens and the only way to recover is to restart the system.Update: This recent time was ju

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Windows 10 Setup Stuck, Blank Services Screen

Trying to setup Windows 10 which came preinstalled on my new computer. Everything goes fine as Cortana moves through the different sections (Account, Network, etc.). And then it comes to Services and the Services screen is blank. Not black. Not just a
blue screen. A blank frame with all of the Cortana controls still around it and now way to skip or bypass this step. What can I do to fix this and actually use my computer? Any ideas?

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator