Windows 10: Screen blanks when I try to capture anything

I use Faststone capture and have never had any problems capturing a screen (full or selected area) until now.

Since the recent Windows 10 update, whenever I try to capture a screen the screen goes blank.

Is anyone else having this problem? Does anyone know how to fix it?

Thanks

:)

 

Screen Capture software

Hi,

Upon checking on your concern, we have found a suggestion that may help you take a screenshot of the dropdown menu using the Snipping tool. Please follow the steps below:

• Launch Snipping tool.
• Right-click the menu you wish to take a screenshot.
• Press CTRL + Fn+ Print Scrn.
• Once you've already taken the print screen of the menu, you may try using the snipping tool and check if it will be able to capture the drop down menu.

Let us know how it goes.

 

Screen capture

I could not find screen capture window in Xbox. Where to find out Screen capture utility in windows10? Kindly give step by step help.

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.