Windows 10: Screen brightness issues after update Win 11

Hello allI can not lower the laptop screen brightness even though I have tried to update Windows and card drivers. It always stays at the maximum level. The brightness slider is still there, but it shows no changes. I can also unable to rollback to the previous Window version. Please help!! Thanks

:)

 

Screen brightness issue since 11/17/17 Win 10 update

• Which version or build of Windows device are you using? To know, press Windows + R to open the Run window. Type winver and press Enter. A new window will open showing the version and build number of
  your Windows device. Ver 1709 (OS Build 16299.64)
• What were the recent changes made on your computer before you experienced this issue? I didn't know that Win 10 had a monitor calibration utility until I started researching the monitor brightness and contrast issue. I was very happy
  with the color balance, brightness and contrast of the display until the recent Win 10 update. I can't find the monitor calibration utility.
• What troubleshooting steps have you done so far? Please see what I've written above.

• What is the exact make and model of your computer? Dell Inspiron 3650.

• Can you check your manufacturer’s website if there’s a new update for your BIOS settings? The BIOS is up to date.
• Did you receive any error messages? No.

 

Brightness issues

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with Brightness settings after upgrading to Windows 10 in the system.

I certainly understand your concern and will try my best to help you.

There is a possibility that this issue might have occurred due to incompatible or corrupt display drivers or the brightness settings are not correct in the system.

I would suggest you to try the following methods and check if it helps.

Method 1:

To check for the brightness settings, please follow the steps given below and check if it helps.

• 
  Press “Windows + C” keys on the keyboard.
  
• 
  In the search box, type
  Power Options.
  
• 
  Click on Power options, and under any plan, click
  Change plan settings.
  
• 
  Click Change advanced power settings.
  
• 
  In the list, expand Display, and then expand
  Enable adaptive brightness.
  
• 
  To turn adaptive brightness on or off when your computer is running on battery power, click
  On battery, and then, in the list, click On or
  Off.
  
• 
  To turn adaptive brightness on or off when your computer is plugged into an outlet, click
  Plugged in, and then, in the list, click On or
  Off.
  
• 
  Click Apply. Click
  OK.
  

If the issue persists, follow method 2

Method 2:

Step 1:
Update the Display driver.

Please follow the steps given below to update the display driver.

• 
  Press Windows key + X when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display driver and click
  Update Driver Software.
  
• 
  Select Search Automatically for Updated Driver Software.
  

Step 2:

Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• 
  At the Start screen, type Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

Also see: Download and install drivers

Download and install drivers in Windows 8.1 - Microsoft Support

The above steps holds good for Windows 10 as well.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Screen brightness issue since 11/17/17 Win 10 update

No, that does not work. As I have been saying, the display settings box does not have the color calibration utility on the computer and this build of Win 10. To review what I've already tried and reported back:

• Which version or build of Windows device are you using? To know, press Windows + R to open the Run window. Type winver and press Enter. A new window
  
  will open showing the version and build number of your Windows device. Ver 1709 (OS Build 16299.64)
• What were the recent changes made on your computer before you experienced this issue? I didn't know that Win 10 had a monitor calibration utility until I started researching the monitor brightness and contrast issue.
  
  I was very happy with the color balance, brightness and contrast of the display until the recent Win 10 update. I can't find the monitor calibration utility.
• What troubleshooting steps have you done so far? Please see what I've written above.

• What is the exact make and model of your computer? Dell Inspiron 3650.

• Can you check your manufacturer’s website if there’s a new update for your BIOS settings? The BIOS is up to date.
• Did you receive any error messages? No.