Windows 10: Screen duplication issue, failure to detect second monitor in settings.

Hello,My computer has a screen duplication issue. Both of my monitors are displaying the exact same screen. My mouse is duplicated as well, as in I have 2 mice, one per monitor. I installed the latest windows update to no avail. I have tried unplugging and re-plugging in the monitors. In settings, when I click "Detect" for multiple displays text shows stating "Didn't detect another display". I've attached some screenshot and a picture to demonstrate the problem. The red circles from the external picture is to show my double mouse. I have NOT updated my graphics card drivers yet and I have NO

:)

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.

 

Problems while extending and duplicating on my second monitor

Hi there!

So I wanted to get a dual monitor for my laptop so I found a monitor at home. Its an NEC LCD monitor which takes a VGA cable for input. So I got a HDMI to VGA adapter, plugged it into my Laptop (Asus X510UAR) and it worked flawlessly. All the projection modes such as PC only, Duplicate, Extend and Second Screen.

But when i wend to adjust the resolution for the second monitor in the display setting, idk what i pressed accidentally, but now my second monitor shows a black screen during Duplicate mode and while extending to the dual monitors, the mouse cursor does shift to another screen, but the dual screen is still black(even though apps are working on it. And when i switch to only the second screen, the second screen works completely fine(Indicating that the hardware is absolutely fine)

I've tried with many forum suggestions such as changing the resolution of both the screens as well as changing the primary monitors and the configuration of both the screens and orientation as well but no luck. I've even tried changing the Microsoft administrator account to a new account to reset to the default setting but no luck there as well. And other ways to reset to the default setting weren't possible on my laptop.

Please do suggest what could be the possible ways to solve the issue which wasn't there when i initially started.

Thanks!

Windows Version 1903(OS Build 18362.592)

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.