Windows 10: Screen freezes, but game still runs in background. Possible Fixes?

On some of the games i play, my screen will occasionally freeze, but the game will still be running unaffected. In Diablo IV this happens frequently, while in other games, it happens sparsely, and only when i open a menu. Alt tabbing will resume the game screen without any problem. Its only an annoyance but I would like to find a solution. I have tried updating and reinstalling GPU drivers to no success. My Bios is also up to date. I have also tried disabling all in game overlays, rivatuner etc. which didnt help either.windows 11 x646800xtryzen 5 7600x32gb ram

:)

 

Games won't launch and run in background.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know with the following information for better assistance:

• What exactly do you mean by games does not run in the background?
• Which are the games you are trying to launch?
• Were you able to see any error code/ error notification while trying to launch the game?
• Have you tried any troubleshooting steps?

I would like to inform that the Microsoft Visual C++ Redistributable x86,
usually occupy 1 GB of the storage space.

I suggest you to run disk cleanup to free the memory: Free up drive space in Windows 10
and check.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to assist you further.

 

System Stopped Responding aka Freezed

Thank you for your prompt response. Based on your answers, there are possibility that some components of the game are corrupted. If your game is freezing or not responding, uninstalling and reinstalling it will remove and replace the files that run the game.

Here are the steps on how to uninstall and reinstall your game:

• Press the Windows key on your keyboard.
• Select All apps, and then find your game in the list.
• Right-click the game tile, and then select Uninstall.
• Follow the steps to uninstall the game.
• To reinstall your game, open Windows Store app, and then select the profile button.
• Select My Library.
• Locate the game in the list of available downloads, and then select the download icon to the right.

We also suggest that you restart your computer to normal startup to disable unnecessary apps that run in the background of your computer while you are using it. Here's how:

• Press Windows + R on the keyboard.
• Type msconfig, and then click
  OK.
• On the General tab, click the
  Normal Startup, and then click OK.
• When you are prompted to restart the computer, click
  Restart.

Keep us updated with the results after performing the steps above.

 

Background applications

Hi Robert,

We understand that you don't want some apps to run on the background of your computer. What we suggest is to
control which apps are allowed to run in the background. To see which apps have permission, just follow the below steps:

• Open the Start menu or Start screen and select “Settings.”
• Click or tap the “Privacy” icon in the Settings.
• Scroll down to the bottom of the list and select “Background apps.”
  
• You’ll see a list of apps that have permission to run in the background with an “On/Off” toggle.

Just bear in mind that, apps normally run in the background to update their live tiles, download new data, and receive notifications. If you want an app to continue performing these functions, you should allow it to continue running in
the background.

Feel free to update us with the results.