Windows 10: Screen freezes, followed by automatic unexpected reboot

Discus and support Screen freezes, followed by automatic unexpected reboot in Windows 10 BSOD Crashes and Debugging to solve the problem; Beginning yesterday, my computer has started to freeze and unexpectedly reboot while watching videos, occurring four times in the past 26 hours or so.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kjebarb, Aug 15, 2021.

  1. kjebarb Win User

    Screen freezes, followed by automatic unexpected reboot


    Beginning yesterday, my computer has started to freeze and unexpectedly reboot while watching videos, occurring four times in the past 26 hours or so. Although most instances have occurred in the early morning when it was cool, the past several days have been exceptionally hot where I live. Without air conditioning, I'm concerned that the heat may have caused damage to hardware prior to the crashes.I've found three "Error" or "Critical" system events that are likely related to the crashes, copied below. Any insight on what my next steps should be to solve the issue?Thanks!KrisEvent 1: ErrorThe

    :)
     
    kjebarb, Aug 15, 2021
    #1
  2. Lord TJ Win User

    Internet browsers randomly freeze PC, automatically reboots

    This issue began happening a few days ago. I am experiencing a complete system freeze following an automatic reboot. This happens only with internet browsers (tested with Firefox, Chrome, and Edge) being open, typically while loading a webpage or having
    more than one tab open, but I am finding no specific pattern to trigger it as freezing occurs within minutes of use up to a few hours.

    Ive had some programs become unable to open such as Malwarebytes and Nexus Mod Manager as a freeze happened while loading in a program, a complete reinstall fixes the issue.

    Steps I have tried:

    • Delete browsing history via Control Panel Internet Options and browsers
    • Cleaned PC of dust - hardware temps are also good
    • Virus(Eset NOD32) & Malware(Malwarebytes) Scans - no negative results
    • msconfig services check - good
    • msert.exe microsoft security tool - no negative results
    • RAM check - good
    • Drivers up to date

    Any other ideas?
     
    Lord TJ, Aug 15, 2021
    #2
  3. Tanya Win User
    Unexpected reboot

    Hi Ken,

    ty again....


    yes

    Myupdate:
    Hasn't rebooted since my last post but I've not had pc on for more than a couple hours in one go. (busy job).

    - - - Updated - - -

    are the two yellow items bad?


    Screen freezes, followed by automatic unexpected reboot [​IMG]


    - - - Updated - - -

    sorry- last pic didn't have correct 'raw values' view as you suggested

    Screen freezes, followed by automatic unexpected reboot [​IMG]
     
    Tanya, Aug 15, 2021
    #3
  4. Screen freezes, followed by automatic unexpected reboot

    reboot/freeze problem

    my computer runs fine for about 20-30 minutes and then reboots/freezes(sometime it reboots, sometimes it freezes)
    i have an evga 680i A1 board, 4x1gig xms2 dhx, q6600, 2x8800ultra's, 2x150gb raptors, pci-e wireless n card.

    i have tried running the computer at stock speeds and voltages and have the same problem, so it's not an overclock issue.

    it seems to be a software problem. but where do i start? the computer run @3.6ghz can run all night(9hours) orthos stable, but when im using it, it locks up every 20-30 minutes.

    any suggestions?
     
    Fitseries3, Aug 15, 2021
    #4
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Screen freezes, followed by automatic unexpected reboot

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