Windows 10: Screen froze after I turn my laptop on.

At my house I usually connect my laptop to a second monitor, so when I am outside I don't bring it. After i turn on my laptop the screen started stuttering and after a couple of seconds it froze but I still could see my mouse moving just on top of the screen. Any way to fix this issue?

:)

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd

 

PC goes into black screen and froze

The monitor has signal. Its just it froze and num lock froze and mouse.

What could be the culprit?

Here is what happened from start.

My brother is browsing the net with facebook and youtube and after a couple of hours, the screen turn to white and froze. So he did a reset and when it boot up it says windows didnt load correctly and it never booted up.

The next morning, i reformatted a new drive hoping its just an OS problem. But the problem is that in the desktop suddenly it will turn to black screen and froze the pc.

Now, made another clean install and when installing AMD driver, during the installation where it should blink and flicker the pc froze with black screen. So this is a gpu issue?

@XNine @jboydgolfer @alucasa

 

Laptop Frozed

Hello,

This could be due to third party application conflicts, driver relates issues or components gets corrupted.

I appreciate if you could answer few questions to narrow down to the issue.

• What is the make and model of the Laptop?
• What is the error message that you receive?
• Did you install any third party security application?

I suggest you to follow the methods below and check if it helps:

Method 1:

As a basic troubleshooting step, I suggest you to run
System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

• Press Windows key and type Troubleshooting.
• Select Troubleshooting and hit Enter.
• Click on View all in the left pane of the window.
• Select System Maintenance.

Click Next and follow the on-screen instructions to complete the troubleshooting process.

Method 2:

If the issue persist, I suggest you to uninstall and reinstall the display, graphic and network drivers and check if it helps.

1. Press “Windows key + X” and click on “Device Manager”.

2. In the list of devices, you should see the Display Drivers.

3. Right click on the device and then select "Uninstall".

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

In some computer you may also see graphic drivers installed additionally, in that case, I suggest you to uninstall them by following the same steps provided above. Do the same for the other drivers mentioned in the post.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.