Windows 10: Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this?

Discus and support Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this? in Windows Hello & Lockscreen to solve the problem; It wont let me turn it off, but everytime its on it has this. Wont let me slide up [IMG]... Discussion in 'Windows Hello & Lockscreen' started by bella444v, Oct 12, 2020.

  1. BELLA444V
    bella444v Win User

    Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this?


    It wont let me turn it off, but everytime its on it has this. Wont let me slide up


    Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this? [​IMG]

    :)
     
    bella444v, Oct 12, 2020
    #1
  2. ANDRUSZD
    andruszd Win User

    Surface Pro on dock screen shutting down randomly


    I have a Surface Pro with an external monitor connected via DP using the Surface Dock and with the lid shut, randomly and the monitor screen goes blank. I will get this error "Surface Tcon Driver TP Read fails, Status = 0xc0000186" in the event log. The power settings are set for the machine never to go to sleep even if the lid is shut.
    Has anyone had this issue and is there a permanent fix out there from Microsoft for this??
     
    andruszd, Oct 12, 2020
    #2
  3. SOKTHEARITHYI
    SokthearithYi Win User
    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Oct 12, 2020
    #3
  4. ZTRUKER
    Ztruker Win User

    Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this?

    How do I wipe the drive on a Windows 10 Surface Pro 4 computer?

    Found here: https://support.microsoft.com/en-us/...m-a-usb-device
     
    Ztruker, Oct 12, 2020
    #4
Thema:

Screen Frozen on Surface Pro, won’t let me log in or shut down/restart. How can I fix this?

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