Windows 10: Screen goes black after 5 minutes of watching DRM content ?

Hi there !I don't really know where to post this, and this is the first place I thought of so I hope it's the right place.My issue is really simple, when I'm watching DRM content Prime video, Canal+, after around 5 min of watch time, my screen goes completely black, and the only way to get the video back is to exit full screen and it will magically appear again.I'm watching on a 1080p screen via HDMI, and I've had this issue since maybe 4 days ago, and it was working perfectly before. It's only happening with the apps like watching Netflix on an internet browser is totally fine, no problem

:)

 

i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions

• i am watching netflick on my laptop and the screen goes black after 15 seconds or so and i have to wiggle the mouse to get pic back any suggestions

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.

 

Laptop goes to black screen in 2 minutes.


Hello,
Just installed Windows 10 yesterday. I have a Toshiba laptop.
When no programs are running and I'm not working on the laptop, it automatically goes to a black screen now after 2-3 minutes. When I then touch a button or the mouse, it goes back to normal screen, and I can also see the internet connecting again.
All my screensavers/shutdowns are set on 10 minutes or more.

What can cause this?