Windows 10: Screen goes black after entering fullscreen mode with different refresh rates over 2 monitors

Hello,


So it's kinda hard to word the title in a concise way, but I'm currently using a 240hz monitor and a 60hz monitor, and when I enter/exit fullscreen on the 240hz display my screen goes black for a couple seconds, changing the refresh rate to 60hz fixes this issue, but it's obviously not ideal because I paid for a 240hz monitor and want to use the 240hz aspect :


Any ideas as how to fix would be great

:)

 

Refresh rate Problem

Hi Robert,

Thank you for posting your query in Microsoft Community.

Screen refresh rate is the rate at which the data displayed on screen is refreshed; it may be an image or some text document. Most of the users would like to set it to a higher rate but this also depends on the capacity of graphic
card and monitors. If the refresh rate is slow, the images on the display looks as flickering to the user eye and makes it uncomfortable to work.

Nowadays the latest monitors available in market will have minimum 60 Hz of refresh rate and it is very good option to set it to 70 Hz if you your monitor is compatible. Normally a high performance or quality monitors can reach
120 Hz of refresh rate. So I would suggest you to set your monitor refresh rate as higher as possible, below given steps describes how to access this feature on your Windows 8.1/10 PC.

• The default refresh rate setting is 60 Hertz (HZ); however, your monitor may support a higher setting. Check your manufacturer's documentation for information about the settings that your monitor supports.
• If you use a higher refresh rate, you can reduce the rate that your screen flickers; however, if you specify a refresh rate that is too high for your monitor, your screen may become unusable and your hardware may be damaged.
• Changes to the refresh rate affect all users that log on to the computer.

I would, as of now, suggest you to visit the computer manufacturer's support website and install the latest display and chipset drivers available for the latest operating system (currently it would be 8.1 in the list).

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Stutter on multiple monitor setup with different refresh rates.

It's been years since Windows 10 released and Microsoft still has not addressed this issue that plagues multiple monitor setups with different refresh rates.

For those not aware of the issue, Windows 10 forces vsync on all monitors if any application needs hardware acceleration/graphics and also runs on windowed mode/borderless fullscreen. Which means my 144hz monitor will constantly switch to 60hz and show noticeable
stutter/lag, making it a frustrating experience. Running games on fullscreen seems to be the only way to bypass this issue, but it defeats the purpose of having a multiple monitor setup if I can't seamlessly switch monitors, and alt+tab can make some games
crash.

Will I really have to downgrade to Windows 7/8.1 to get this basic Windows OS feature back.

 

Can't change monitor refresh rate

I have just bought a new 240hz monitor and whenever I try to change its refresh rate to anything higher or lower it goes black screen and reverts back to 60hz.