Windows 10: Screen goes black and game crashes when playing heavy games

Discus and support Screen goes black and game crashes when playing heavy games in Windows 10 Drivers and Hardware to solve the problem; I’ve been having this problem with my PC for a while and I’ve tried so many fixes but nothing is working. It’s a custom built PC I got last Christmas.... Discussion in 'Windows 10 Drivers and Hardware' started by ciren04, Jul 10, 2019.

  1. CIREN04
    ciren04 Win User

    Screen goes black and game crashes when playing heavy games


    I’ve been having this problem with my PC for a while and I’ve tried so many fixes but nothing is working. It’s a custom built PC I got last Christmas. It started with Minecraft, when I added shaders and used mods it just crashed one day and my whole screen went black, then I couldn’t even use shaders in vanilla. But one day I was playing Roblox and it even restarted my whole PC. My PC can definitely handle it because Ive played GTA V with high graphics and the game ran smoothly.


    I’ve tried many fixes including updating the drivers, going into safe mode, resetting my pc, updating the bios and a few more.


    I don’t know if my specs are important but I’ll put them here anyway.


    Intel core i5-2600

    NVIDIA GeForce GTX 1050 Ti

    1 TB storage

    3.30 GHz 4 Cores

    16 GB Ram

    :)
     
    ciren04, Jul 10, 2019
    #1
  2. BLUEKOIN
    BlueKoin Win User

    Black Screen Crash, Audio Still Plays

    Okay, following the steps you just provided has proven that the problem is indeed linked to the graphics card. I can play games without the black screen crash occurring, however, the games run very poorly and are very lag-heavy. Also, the HDMI port on
    the card is not working, which is odd because the VGA port on the card works. I've tried installing older drivers, first those from August and then those from January, and both cause the black screen crash issue to happen again. Does this mean I need to buy
    a new graphics card?
     
    BlueKoin, Jul 10, 2019
    #2
  3. IUPPITER
    iuppiter Win User
    Blue Screen of Death (Crash) When Playing Games


    Nothing for step 10.

    Step 11 -
    Screen goes black and game crashes when playing heavy games [​IMG]
     
    iuppiter, Jul 10, 2019
    #3
  4. DEEPIKA GOWDA
    Deepika Gowda Win User

    Screen goes black and game crashes when playing heavy games

    Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jul 10, 2019
    #4
Thema:

Screen goes black and game crashes when playing heavy games

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