Windows 10: Screen goes black and then after delay computer restarts randomly

Discus and support Screen goes black and then after delay computer restarts randomly in Windows 10 Gaming to solve the problem; Specs:i5-10400 CPURTX 3060Computer is about 4 years old.My computer will randomly whether under load like gaming or not go black or freeze and then... Discussion in 'Windows 10 Gaming' started by Matthew Brock1, Jun 2, 2025 at 8:47 PM.

  1. Screen goes black and then after delay computer restarts randomly


    Specs:i5-10400 CPURTX 3060Computer is about 4 years old.My computer will randomly whether under load like gaming or not go black or freeze and then proceed to restart. I have found through minidump and event viewer the cause to be a video TDR failure 116. I will attach minidump files for more details. There are no issues with overheating, both CPU and GPU are within normal temps when it crashes.I have tried:- Clean Boot- Disabling overclocking- Reinstalling Windows- memtest- Removing potentially harmful Windows updates- Installing latest GPU drivers- Using DDU to uninstall and reinstall bo

    :)
     
    Matthew Brock1, Jun 2, 2025 at 8:47 PM
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Jun 2, 2025 at 8:49 PM
    #2
  3. Computer randomly has black screen and restarts

    So my computer randomly just switches to a black screen, and the audio is much like that of a BSOD. Once I get back into windows it gives me a debug screen and it simply tells me it was a BSOD. People have been telling me it is a power supply issue, and I just wanted to get a few more oppinions before I spend a fair amount of money on something I really don't need.
     
    Sir B. Fannybottom, Jun 2, 2025 at 8:49 PM
    #3
  4. Screen goes black and then after delay computer restarts randomly

    Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    Troubleshooting black or blank screens in Windows - Microsoft Support

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Jun 2, 2025 at 8:49 PM
    #4
Thema:

Screen goes black and then after delay computer restarts randomly

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