Windows 10: Screen goes black when I try to run as an administrator

Discus and support Screen goes black when I try to run as an administrator in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a strange issue when I need to run as admin I receive a dark screen on my PC which I can remove only by pressing ctrl-alt-del. This dark screen... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Latasha Dove, Mar 6, 2019.

  1. LATASHA DOVE
    Latasha Dove Win User

    Screen goes black when I try to run as an administrator


    I have a strange issue when I need to run as admin I receive a dark screen on my PC which I can remove only by pressing ctrl-alt-del.

    This dark screen is accompanied by the sound asking for administrator rights. Then I have the UAC prompt appeared for a short time. I am unable to fix the problem without admin rights but admin rights cause a problem, it is a damn loop

    :)
     
    Latasha Dove, Mar 6, 2019
    #1
  2. ANUP KARKAL
    Anup Karkal Win User

    Screen goes black if the power cord is connected

    Hi Tony,

    As the screen goes black I suggest you to refer the Microsoft article on
    Troubleshoot black screen problems and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
    hardware and devices troubleshooter and check if it helps.

    Follow the below steps for the same.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

    • Press Windows key + X, select Control panel.
    • Change the view by option on the top right to Large icons.
    • Click on troubleshooting and click on the view all option on the left panel.
    • Run the Hardware and devices troubleshooter.
    • Restart your computer and check if the issue is resolved.
    Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Mar 6, 2019
    #2
  3. ROSE CAL
    Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article     to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Mar 6, 2019
    #3
  4. JBOYDGOLFER
    jboydgolfer Win User

    Screen goes black when I try to run as an administrator

    PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, Mar 6, 2019
    #4
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Screen goes black when I try to run as an administrator

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