Windows 10: Screen goes black when im watching videos, movies.

Discus and support Screen goes black when im watching videos, movies. in Windows 10 Ask Insider to solve the problem; I changed that option about screen turning off after several minutes to never still same problem. submitted by /u/enido777 [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/enido777, Apr 22, 2020.

  1. /U/ENIDO777
    /u/enido777 Win User

    Screen goes black when im watching videos, movies.


    I changed that option about screen turning off after several minutes to never still same problem.

    submitted by /u/enido777
    [link] [comments]

    :)
     
    /u/enido777, Apr 22, 2020
    #1
  2. JOHNCANDIA
    JohnCandia Win User

    Screen goes black while playing videos

    Original Title: Screen goes black.

    Whenever I'm watching a movie or streaming something online, my screen goes black and then says the computer ran into a problem and has to restart. Its really annoying. It says something like video drn failure. Can someone help me?
     
    JohnCandia, May 23, 2020
    #2
  3. THOMAS BROWN
    Thomas Brown Win User
    Black screen during and after watching video

    Cause: I have a problem with my new Windows 10 PC that during streaming a video the entire screen goes black at a random point during the video. This occurred multiple times when watching a trailer using the Steam application (full screen) and also in Microsoft Edge when streaming an Adobe Flash video (not full screen). It doesn't seem to be exactly reproducible, watching the same video again doesn't always crash it. This hasn't occurred on YouTube (HTML5 video) in Firefox (yet?).

    Effect: The sound continues but the screen goes black. Only the cursor is still visible. Even key-combinations like Ctrl+Shift+Esc, Ctrl+Alt+Del, Win+L (Lock user) and Ctrl+Win+Left/Right (Change desktop) doesn't unblock the screen. It seems like the computer is still working because the cursor changes to the resize cursor or select cursor at certain positions on the screen. Switching the monitor off and on again doesn't help either. After hibernating the computer (using the power button) the same effect is present but now the screen is grey instead of black. The only way I found to get rid of this effect is to completely restart the PC.

    SW-Versions: I have the newest version of Windows 10 (at the time of this writing, 06.06.2016 14:30), the newest version of Flash (21.0.0.242), the newest version of Edge (25.10586.0.0 / 13.10586), the newest version of Steam (Package version 1461972496) and Radeon Software Version 15.11 (Graphics Chipset: AMD Radeon (TM) R9 390 Series).

    Any ideas how to preferably solve the problem permanently or just how to "snap out of it" when it does occur?
    Thanks in advance!
     
    Thomas Brown, May 23, 2020
    #3
  4. JBOYDGOLFER
    jboydgolfer Win User

    Screen goes black when im watching videos, movies.

    PC goes into black screen and froze

    Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

    I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

    Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard
     
    jboydgolfer, May 23, 2020
    #4
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Screen goes black when im watching videos, movies.

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