Windows 10: Screen goes black when Scrolling with Mouse on Windows 10

If you are seeing a black screen while scrolling with the mouse in Edge, Chrome, Office, File Explorer, or anywhere else in Windows 10, look no further. This article shares various tips to get rid of the black screen while scrolling with mouse issues in Windows 10.

There have been multiple black screen issues in Windows 10 previously. Some users have experienced a black screen flashing while scrolling with the mouse up or down in Windows 10. This can be caused due to distinct reasons like an issue with the display card, a broken mouse, a virus present on your PC, and more. Now, how can you fix this issue? There are several methods that you can try to fix the screen that goes black when scrolling with a mouse problem.



Screen goes black when Scrolling with Mouse


Here are the fixes that you can try if your screen goes black while scrolling with the mouse:

1. Update Display and Mouse Drivers
2. Make sure the mouse is not broken and is connected properly
3. Unplug Second Monitor
4. Perform System Restore
5. Troubleshoot in Clean Boot State.

Let’s discuss these solutions in elaboration!

1] Update Display and Mouse Drivers


Outdated display drivers can cause a black screen while scrolling with the mouse. Hence, keep your display drivers up to date.



You may also uninstall your Mouse driver, go to the manufacturer’s site and download the latest driver for your mouse and install it.

Restart your PC after updating Display and Mice and Other Pointing Devices drivers and check if the black screen still appears while scrolling with the mouse or not.

It is recommended to update all your drivers which are outdated for the smooth working of your PC.

Read: Black Screen on boot before signing in.

2] Make sure the mouse is not broken and is connected properly


If you are experiencing a black screen only while using your mouse, you should check that your mouse is not broken, especially the scrolling button. In case you are using the same mouse for quite a long period of time, you should consider changing it and getting a new one.

Also, see if the mouse is properly connected to your PC. Disconnect and then reconnect your mouse to a different USB port and see if the issue is gone.

Read: Black box on Windows 10 Desktop.

3] Unplug Second Monitor


Multi-monitor setup can also cause a black screen while scrolling with the mouse in Windows 10. So, if you are using dual monitors, disconnect the second monitor and see if the black screen while scrolling with the mouse still appears. Multiple users reportedly fixed black screen issues by unplugging their second monitor.

Read: Black Screen when installing new programs.

4] Perform System Restore


If the above methods don’t fix the issue, you can consider performing a system restore. You can roll back your computer to the state where you didn’t face the problem. Restore Windows by performing system restore and see if the problem still persists.

Read: Windows 10 Black Screen with cursor.

5] Troubleshoot in Clean Boot State


A clean boot helps in discovering and fixing issues with applications and services. It is performed to start Windows with only essential drivers and startup programs. Running a clean boot can also resolve the mouse problem. So, perform a clean boot and check if you can scroll with the mouse without experiencing a black screen.

Do comment and let us know which solution worked for you.


This article Screen goes black when Scrolling with Mouse on Windows 10 first appeared on TheWindowsClub.com.

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Screen goes black when i scroll with mouse pad

So my screen goes instantly black when i scroll with the mouse pad. It goes black wherever i scroll, it does not matter if its settings or chrome, it just goes instantly black. To get it back to normal I just have to move the mouse. So now im forced to use
the scroll on the side, thankfully, it does not turn black with that. If I use a mouse instead and scroll with that, then the screen does not go black. I've tried to start the computer over and reboot it but it wont go away.

Also this started to happen a couple days ago when in school we were testing out Abitti, which is a program used for some important tests in Finland, and to get it to work you have to reboot the computer. The abitti program is on a USB too. Could this
be the reason why its turning black? Or is it simply my computer having some troubles?

 

Screen goes black when scrolling with touchpad (two fingers)

Hi Guys,

Since my last windows update I've noticed the screen 'sleeps' and goes black if I scroll on any website/browser/app. I can reactivate the screen by moving the mouse/touchpad again. It seems to be a known issue from what I have seen in posts for various windows
10 users though none of the solutions have worked for me. Can you please suggest how I fix this?

Thanks,

Frank

Moved from: Windows / Windows 10 / Sleep and Power on/off.

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.