Windows 10: Screen goes off while system still on, cannot get signal until forced restart.

Screen often goes off like losing signal from pc, i have tried moving the mouse or touching keyboard but it does nothing, signal to screen won't come back until i restart my pc. this is the mesage that i get when this happens.DescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 117Parameter 1: ffffbc85b4146010Parameter 2: fffff8005f70c988Parameter 3: 0Parameter 4: 47cOS version: 10_0_22000Service Pack: 0_0Product: 2

:)

 

Screen goes black while playing Metro Exodus, then "No Signal"

I was playing Metro Exodus for a while. The screen went black followed by a "No Signal" message on screen. I could hear the video card fans screaming away (as they had been while playing the game), but no picture. I decided to do a forced shutdown by holding the power button down. Nothing. The computer would not shutdown. Then tried the RESET button on the PC case. Nothing. I had to unplug it from the wall for it to shutdown.

What I have done with no success-

1. Tried plugging into different Display Port port on the video card.
2. Video card was very dirty. Blew it out it compressed air.
3. CPU cooler and all fans really dirty. Blew it out it compressed air.

Now when I boot up I get a momentary splash screen from the video card, then it goes black and no signal.

Did I fry the video card? Is there a reset of some sort? Why wouldn't the PC do a forced shutdown? That is new to me.

Computer Type: PC/Desktop
System Manufacturer/Model Number: Custom build
OS: Windows 10 Professional
CPU: Ryzen 7 2700X
Motherboard: MSI Gaming Plus
Memory: 16GB DDR4 3000Mhz
Graphics Card: Gigabyte GTX 1070Ti

 

PC goes into black screen and froze

Yeah I'm pretty sure that's not a software related issue which is why I was suggesting that you remove the video card to start with since it's such an easy process of elimination step.

I'm not familiar with AMD CPUs, I did see that you had listed in your system specs but I had no idea whether or not it has an iGPU

Is there any possibility of you being able to get your hands on any compatible video card at all?it would be the easiest step to try to troubleshoot or at least one of the easier ones. You should be able to get into the bios without anything but A display cable hooked up to the motherboard

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??