Windows 10: Screen keeps glitching out, possible graphics issue, any ideas why?

Hello, i have this Acer laptop model AN515-57, i mostly use it for gaming and light video editing, but lately i noticed that the screen will occasionally glitch out like the image below, any possible ideas to why this keeps happening?

:)

 

Is my screen glitching out an integrated graphics issue? Windows issue? Software issue?

Specs

OS: windows 10

CPU: Intel Pentium G4560

Ram: 8GB

Storage: 110 GB SSD

Problem

The issue is that the screen glitches out (very similarly to a graphics card issue), but only when I am not moving a window around. If I am moving a window around in a circle, the glitches disappear.

Imgur

Please forgive the watermark and general terrible quality of this gif. It is useful in illustrating the problem.

What I have tried

1. Reinstalling windows numerous times
   
2. Updating graphics driver
   
3. Sending motherboard back to be repaired
   
4. Updating windows.
   
5. Running windows memory diagnostics.
   

What I think

I think that it is most likely a hardware issue, but the fact that it can be stopped by moving the window around perplexes me. I would like someone to confirm that it is indeed hardware before I send my CPU back to intel.

 

Windows 10 Screen Flickering Black and Graphical Glitches

Hi Daniel,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to access the system after an update on Windows 10, we will help you with this issue.

As the issue does not persists in safe mode I suggest to perform the below troubleshooting steps and check:

Follow the below steps:

• 
  From the Lock screen, click on
  Power button.
  
• 
  Press and hold the Shift key from the Keyboard and Click on
  Restart and try to enter the Safe mode.
  

Kindly try to start your computer in Safe mode from the Windows Recovery Environment.

• After your PC restarts to the Choose an option screen, select Troubleshoot
  > Advanced options > Startup Settings >Restart.
• After your PC restarts, select a startup setting as Safe Mode with Networking by pressing the corresponding number.

Once you have entered into the Safe mode then, try to update the drivers

Step 2: Check if the NVIDIA graphics card is detected in device manager. If it is detected, update it's drivers and check if that helps.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  In the list of Hardware categories, double-click the category your device is in and then double-tap the device you want. For example, to see your video card, click Display adapters, and then double-click the video
  card name.
  
• 
  Click the Driver tab, click
  Update Driver, and then follow the instructions. You might be asked for an admin password or to confirm your choice.
  

Step 3: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  

Restart the computer and download, install the latest drivers from the NVIDIA website.

http://www.nvidia.com/Download/index.aspx



For blue screen/ Black screen errors, I suggest you to refer to the below Microsoft articles:

Troubleshoot blue screen errors

And,

Troubleshoot black screen problems

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

 

The screen keeps glitching out

Hi and thanks for reaching out. My name is Glen.

I'm Independent Advisor and I'm happy to assist you.

I understand how difficult it is, when the device or app won't work in the way it should. I would suggest to Update your display driver. Let's see if its work. Follow these steps.

- Press Windows key + X and select "Device Manager".

- Locate "Display adapter" clink on the arrow right side of Display adapter then right click on your graphics card.

- Select "update driver" and then choose "Search automatically for updated driver software and follow the instruction on the screen.

If the issue persist. I would suggest to download Graphics card driver at the official website of the software manufacturer of your device. May I know the model of your Graphics Card?

Hope it will help.

Please let me know if you need any further assistance.

Thank you and Keep Safe.