Windows 10: Screen Recording Issues

Here is what I have tried so far: 1. Windows key + G: This will not work for me because I am attempting to take a screen recording of a powerpoint, in presentation mode. Whenever I click on a hyperlink that takes me to an external website the recording stops. 2. Snipping tool: The tool stops recording unexpectedly and when I try to edit what little bit I was able to record the file format has an "unsupported compression type" for both media player and premiere rush.

:)

 

screen recorder

Hi,

To resolve your concern about screen recorder, follow the steps below:

• Click on the Windows logo found at the lower left hand corner of your desktop.
• Go to Settings.
• Click on System.
• On the left hand side, click on Storage.
• Click on This PC.
• Scroll down, and click on Temporary files.
• Click on Delete temporary files.
• Restart your computer, and then try screen recorder again.

Regarding the Windows shortcut for your screen recorder, follow the steps below:

• Open your Xbox application.
• On the left hand side, click on the Settings icon.
• Click on the Game DVR tab.
• Make sure Record game clips and screenshots using Game DVR is
  On.

Let us know how it goes.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Screen Recording the ZOOM Meeting issue. No voice and video recorded.

Hey there, Dhanu SK,

Welcome to Microsoft Community.

Xbox's recording function was supposed to be used to record games, so there is no sound. Although this is disappointing, please do not lose hope, as there are still measures you can take to avoid this situation from happening again.

1. Check audio settings: Before recording your video, check your microphone and audio settings to ensure they are configured correctly and enabled. This can help you avoid audio issues during recording.
   
2. Test recording: Before important recordings, conduct a test recording and carefully check the audio and video during the recording process. If any issues arise, make corrections promptly.
   
3. Use alternative software: If you find yourself frequently experiencing audio issues with specific software, try using other software for recording. You can try using other free or paid recording software to determine which software is best suited for your needs.
   

Although you may not be able to recover lost audio, taking these steps can help you avoid such issues in the future and ensure that your future recordings remain of high quality.

Here are the steps for using the built-in recording feature on Zoom to record video meetings:

1. Open the Zoom client and log in before starting the meeting.
   
2. Select the meeting you want to record from the main screen.
   
3. Click the "Record" button on the toolbar during the meeting. If you're using the Zoom web client, you can choose the "Record" option from the menu.
   
4. In the pop-up menu, select what you want to record. You can choose to record "the entire meeting" or "only locally."
   
5. Click "Record" to start recording. Your camera, microphone, and speakers will automatically be enabled to record audio and video.
   
6. Click the "Stop Recording" button when the meeting ends. The recorded video will be automatically saved to the default location on your computer.
   
7. After recording, you can access and manage the recorded video in the Zoom client. Select the "Recordings" tab from the main screen, then choose the recording file you want to view. You can play, share, or delete the recorded video.
   

*Note that if you are the meeting host, you need recording privileges to use the built-in recording feature. If you don't have this permission, contact the meeting administrator or host for assistance.

Thanks for your great understanding and support!

Please feel free to let me know if you have any further updates, thanks.

Best regards,

Olivia | Microsoft Community Support Specialist