Windows 10: Screen recording of RDP screen goes black when the window is not focused.

Discus and support Screen recording of RDP screen goes black when the window is not focused. in Windows 10 Gaming to solve the problem; It's Windows 10 Pro and corporate network. I don't even have to minimize RDP window just click on another window, e.g. browser to turn into black... Discussion in 'Windows 10 Gaming' started by Szél Lajos, Nov 29, 2023.

  1. SZéL LAJOS
    Szél Lajos Win User

    Screen recording of RDP screen goes black when the window is not focused.


    It's Windows 10 Pro and corporate network. I don't even have to minimize RDP window just click on another window, e.g. browser to turn into black what's being recorded audio works only. When I click back video comes back again.Thanks for any ideas.PS these dropdown menus hardly collapse on mobile VERY annoying

    :)
     
    Szél Lajos, Nov 29, 2023
    #1
  2. ROSE CAL
    Rose Cal Win User

    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article     to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Nov 29, 2023
    #2
  3. JAMILLE NAR
    Jamille Nar Win User
    Black screen when using RDP

    Hi,

    Let us isolate your concern by answering the questions below:

    • Have you made any changes to the computer software prior to this?
    • Are you getting any error messages?
    We've released an article that discusses how to troubleshoot black screen issues. We suggest that you visit this
    link and perform the troubleshooting steps provided.

    We are looking forward to your response.
     
    Jamille Nar, Nov 29, 2023
    #3
  4. KOENIG HERBERTTAYLOR
    Koenig HerbertTaylor Win User

    Screen recording of RDP screen goes black when the window is not focused.

    RDP Black Screen issue

    I sometimes use RDP for control my home computer(Win10) at company computer (Win7)

    sometimes I login success but nothing is appear in RDP.

    I already search this issue in Google, but anything can't help

    Ctrl + Alt + End ? nothing happened. just black screen.

    Connect on 640*480 mode? nothing happened. just black screen.

    Setting Network and memory? nothing happened. just black screen.

    Delete RDP cache? nothing happened. just black screen.

    update my Graphic Driver? already latest driver.

    One of important thing is when Black screen occurred on RDP client, My home computer is stuck black screen too and all of pan in my system is full loaded.

    What can I do to solve this problem?

    Why this occurred?
     
    Koenig HerbertTaylor, Nov 29, 2023
    #4
Thema:

Screen recording of RDP screen goes black when the window is not focused.

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