Windows 10: SCREEN RECORDING SOFTWARE WHILE USING NETFLIX/HULU

A few days ago, I've been using ShareX's screen recording software recording shows from streaming services like Netflix/Hulu & etc. & suddenly, when I watched a video after I screen captured it. I keeped seeing a blank screen with the audio portion still being herd. I've tried another screen capturing recording software, and I got the same result. Is this a recent problem on your end, the software's, or the streaming service that caused it, and how do I fix it properly??

:)

 

Hulu/Netflix failures

Neither Netflix nor Hulu work, Hulu is saying I need an updated graphics driver or just plain won't work.



HULU error message: We're sorry, there was an issue playing the video you selected. (PB4-system.exeception: 3100 an error has occurred.)

This happens on every video I choose. In their details of the error they say to update the phone (already do this regularly) or install an up to date graphics driver. Graphics driver? Where do I get that?



Netflix error message: Netflix streaming error Error Code: P8106-5052. This title is not available to watch instantly. Please try another title.

This happens on every video, including the ones that they created just for streaming like House of Cards.



I'm pretty frustrated with the limited support that I'm getting on this issue.

 

Can't Play Hulu Plus, Netflix, or Xbox Video

I must say communication with Hulu Plus was quite aggravating - to say the least.

Netflix support was the BEST experience of the three.

Windows Phone/Xbox Live support was acceptable.

Through it all I have changed nothing other than the obvious.

1) Uninstalled/Reinstalled Hulu Plus and Netflix > Shut off Phone > Turn on Phone > Check if App Works

(You cannot uninstall XBox "Video" as it is baked into the OS)

2) Turn phone off for full minute

3) Try app(s) over Wi-Fi

4) Try app(s) over cellular

5) Launch from Home

6) Launch from App list

Nothing, since I posted this, had made any difference. Today, however, they are all magically working (the exact same videos that were not working before). None of the companies contacted me indicating "we've resolved this" comments either. The only notable
difference would be that Netflix obviously deactivated my device (which forced me to log in again) and it then worked.

My suggestion, if after upgrading from WP8 to WP8.1 your media apps are not working, that you deactivate your device with said service provider (i.e. Netflix, Hulu, etc.) and try again. It could be that it was erring because I wasn't "registered" for a WP8.1
(my thoughts).

 

Netflix and Windows 10 .

Hi Nishkaam,

There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

• Close the Netflix app.
• Turn off the firewall and antivirus software on your computer.
• Now, launch the Netflix app.
• Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
• You should be able to access Netflix now.

Let us know if you need further help.

Regards.