Windows 10: Screen resolution issue.

My screen resolution is at the minimum instead of where it should be. When I try to use the settings to reset it, it does not work. Any suggestions what else to do?

:)

 

screen resolution issue.

Hi,

Thank you for posting In Microsoft Community.

I understand your concern and frustration you have been through. I will be glad to assist you.

Please answer these questions to assist you better.

1. What is the exact make and model of your computer?

2. Did you make any changes to your computer prior to this issue?

3. What happens when you select 1024x768?

As per screen shot provided, we understand that the screen size is reduced. This issue might occur if there are no updated graphic drivers. Follow the steps below to update graphic drivers. If issue persists uninstall and reinstall from manufacturer website.

Follow the steps to update the Graphic drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Graphic adaptor.

c. Right-click on the Graphic and click on Update driver software.


d. Restart the computer and check.

Also refer the link below suggested by Andre Da Costa on February 6, 2015.

How to: Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

Also refer

Suggestions for asking a question on help forums.

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Issues with Screen Resolution

Did you enable magnification? (Your can test it by double-tapping the screen with
two fingers)

 

What display adapter appears in Device Manager?

If it is showing the Microsoft Basic adapter, you probably need to install drivers for your specific hardware. You may get better advice if you fill in your system specs.

 

I install new drivers earlier, but it didn't seem to make any difference. When I use the settings to adjust the resolution, I get a box saying input not data. Rebooting doesn't work either.

 

I'll ask again: what Display Adapter shows in Device Manager?

 

The Display Adaptor is there, but does not say anything about what kind it is.

 

Does it display like "Standard VGA Graphics Adapater?" If yes, then it's a good sign that you'll need a graphics driver.

 

Is it using the Microsoft Basic drivers?

If so, you have not succeeded in installing drivers fro your graphics device.

 

Must be using the basic drivers. I'll see if I can find the updates. It seems I DL new drivers before. Dose it need to be done regularly?

 

"The Display Adaptor is there, but does not say anything about what kind it is."

Can you post a screen shot of your Device Manager Display adapter?
--- Mine looks like this

 

When I open the Display Adaptor properties, all it says is Display Adaptor. There's nothing else there. I just updated my drivers. When I try to reset the screen resolution, I get a floating box that says "Input not Support".

 

“When I open the Display Adaptor properties, all it says is Display Adaptor.”
I have 2 Win10 computers and each one of them shows the same as yours.





When you are in Device Manager, instead of clicking on Properties, click on the arrow to the left of Display adapters. The display adapter identification will show up. If you prefer to type the result instead of posting a screenshot that’s ok because it will let us know what it is.





Please let us know what resolution is being used now and what resolution you expect

 

Open Device Manager, Display Adapter. It has a Driver tab. What does that say?

 

It says Intel (R) HD Graphics.