Windows 10: Screen resolution keeps getting reset to 3360 x 2400

I tried changing display resolution to 1920 x 1200 and keep changes, but it always gets reset to 3360 x 2400. This is a Win10 virtual machine on VMWare Fusion 12.2.1

:)

 

Screen Resolution

Hi Daniel,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.

• 
  Do you see any error message or error code on the screen?
  
• 
  What is the model of your computer?
  
• 
  Are you able to access the modern apps?
  

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10



Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



Thank you.

 

Laptop Screen Resolution Windows 10

Hi,

We suggest you to update the Display Adapter Drivers.

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on Update driver software.

Refer to: How to: Install and Update drivers in Windows
10

Step 2: Kindly follow the below steps to change the resolution of the screen and check:

• 
  Type Change screen resolution in the Search box from the desktop.
  
• 
  Under Resolution search for the Recommended resolution and click on Apply.
  
• 
  A windows pops up saying "Keep these display settings", then select Keep changes.
  

There will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.



Hope this helps. Feel free to contact us for any further issues on Windows. We will be happy to help you.

Regards.

 

Windows 10 - Screen Resolution Problem

Hi Watashi,

Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How to: Install and Update drivers in
Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• 
  Type Change screen resolution in the
  Search box from the desktop.
  
• 
  Under Resolution search for the
  Recommended resolution and click on Apply.
  
• 
  A windows pops up saying "Keep these display settings", then select
  Keep changes.
  

I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.



Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be happy to help you.