Windows 10: Screen Share issue In Zoom

I tried to play a powerpoint in screen share and my participant could not hear it. How do I increase the volume?


* Moved from Community Participation Center

* Original title: Screen Share issue

:)

 

windows media player 11 library zoom issues

thanks but unfortunately that just changes the view between list, icon and detailed icon not the actual zoom levels of the screen *Frown

 

Zoom Screen sharing with Remote user who is on Linux

Hi folks

ZOOM works fine for normal video conferencing whatever system the "remote" user is using, I.E video and audio working 100% on the computers.

If I'm on Windows and we enable desktop sharing the remote user can see my screen without a problem -- e.g say I'm typing an excel sheet etc.

If the remote user is on Linux and enables desktop sharing - I see the desktop with the wallpaper, etc etc but after that just a blue line when the user opens any application even though both on the linux OS itself desktop sharing is enabled and in the ZOOM session desktop sharing is also enabled.

Any suggestions folks (the remote user is NOT going to use Windows !!). The normal video and audio works perfectly though between Windoqws and the remote user on Linux.

I need this to work -- we don't always know or even can control what OS the users on remote computers are running.

Update :: My error -- Bad case of RTFM !!!!!!!!

On supported Linux platforms with wayland as the video install the latest ZOOM version via git-hub --then it works !!!

Most Linux distros are supported e.g Ubuntu, Arch / Manjaro. Debian. Red Hat / Centos, Fedora, openSUSE.

Tested also for myself with Linux desktop to remote computer on Windows --working 100% both ways.

Marking as solved.

On Linux ensure "Enable Desktop sharing" is set (the base Linux one) then in the zoom session meeting administrator must enable desktop sharing for all participants so you''l need to install software that enables that - on KDE on ARCH LINUX install freerdp, krdc and krfb. In the zoom session set screen sharing on and then share newe screen --then ...."Bingo".

I'm getting too old these days to "Read Manuals" but sometimes it pays.


Cheers
jimbo

 

zoom

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to get audio in Zoom. I’ll certainly assist you with the issue.



However, please let us know:

• Is the issue specific to the Zoom app?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to refer the troubleshooting steps mentioned in the Zoom article

Testing computer or device audio and see if that helps.



However, I would also suggest you to get in touch with the
Zoom support team for further assistance with the issue.



Regards,

Nikhar Khare

Microsoft Community - Moderator