Windows 10: Screen Turning Off While I'm Using it, cannot wake it back up

Discus and support Screen Turning Off While I'm Using it, cannot wake it back up in Windows 10 Performance & Maintenance to solve the problem; Hi,I'm having a problem lately where the screens will suddenly lose video signal and go black while I'm the middle of actively doing stuff on my... Discussion in 'Windows 10 Performance & Maintenance' started by Michael Ford2, Nov 11, 2023.

  1. Screen Turning Off While I'm Using it, cannot wake it back up


    Hi,I'm having a problem lately where the screens will suddenly lose video signal and go black while I'm the middle of actively doing stuff on my computer such as playing a game. The sound will continue to operate, but the video is lost. I cannot wake it back up without doing a hard reboot. This computer has a brand new motherboard, processor, and video card as of last week. I replaced all that because I got to a point where the computer would turn on but not output any sort of a video signal.

    :)
     
    Michael Ford2, Nov 11, 2023
    #1

  2. Screens black after waking machine from sleep

    Hi Anthony,

    Does it only happen when waking up the computer from sleep?

    To check for possible causes of this issue, we suggest you to run Power Troubleshooter. To do so, follow the steps below:

    • Press Windows key.
    • Type Troubleshooting.
    • On the left side, click View all.
    • Click Power.
    • Follow the on-screen instructions.
    If the issue still persists, you may update the Chipset driver from the device manufacturer.

    Let us know how it goes.
     
    Jesebel Ova, Nov 11, 2023
    #2
  3. Windows 10 Upgrade 1903 64 bit Sleep Wakes Up on Multiple Computers

    Someone suggested I look at all the drivers list before and after the upgrade. I did, nothing found/changed in drivers.

    What I did discover was that after the KB4503327 upgrade, if I put the computer to sleep mode (via power menu,) I discovered the computer wakes up after the minutes set in the "turn off screen".
    So, if the screen shutoff were five minutes and I put the computer to sleep, it would wake up after that amount of time, then turn the screens off after another time period of five minutes.

    At this point, I have set the screen turn-off to "never" and any other sleep mode to "never".
    Then, when I put the computer to sleep, it stays asleep.

    This issue was never seen until this OS upgrade was installed in the system.

    My next step is to upgrade the video adapter (something from 2007) to a new and different model adapter to see if that corrects this issue, or not. For now, my work-around is to set "never" in "sleep mode".
     
    catholicfocus, Nov 11, 2023
    #3
  4. Sasqui Win User

    Screen Turning Off While I'm Using it, cannot wake it back up

    Overclocking / Undervolting guide for Vega 56 or 64?

    Here's a quick laundry list:

    List of software to use for overclocking and testing
    Examples:
    Wattman (and how to find and use it, like an overview, including profiles)
    Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
    How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

    Step-by step overclocking in Wattman
    Fan speeds
    Power limit
    Temp limit
    Voltages
    Core speeds
    Memory speeds
     
    Sasqui, Nov 11, 2023
    #4
Thema:

Screen Turning Off While I'm Using it, cannot wake it back up

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