Windows 10: Screen Turns Black after 10-15 Minutes

Discus and support Screen Turns Black after 10-15 Minutes in Windows 10 Support to solve the problem; Hi, i have freshly formatted my computer, installed all the updates and drivers, i have also RMA'd my video card (which i thoroughly tested and found... Discussion in 'Windows 10 Support' started by Widdower, Sep 21, 2015.

  1. Widdower Win User

    Screen Turns Black after 10-15 Minutes


    Hi, i have freshly formatted my computer, installed all the updates and drivers, i have also RMA'd my video card (which i thoroughly tested and found it works fine on other computers.) but i cant figure out why my screen goes black but the computer keeps running. I can hear my music still playing and i run a dual monitor setup but when my screen goes black both monitors keep bouncing around the "Analog / Digital" box and thats all i can see, i have tested the monitors on other computers and they work fine as well. Any help would be greatly appreciated. Thank you for your time and consideration.

    :)
     
    Widdower, Sep 21, 2015
    #1

  2. 6233 screen lights up

    My personal settings :

    active stand-by modus : OFF

    energy saving modus : ON

    sleeping modus : ON

    screensaver : OFF

    After 15 seconds my screen turns black and displays only the time. After exactly 2 minutes the screen lights up to full screen mode. It's turning black again after 15 seconds.etc...etc..

    It's very annoying for the battery life and at night.

    HOW TO FIX THIS PROBLEM ???...

    Thanks.
     
    heisa---01, Sep 21, 2015
    #2
  3. wmh90 Win User
    Windows 10 Anniversary 1607 USB\Ethernet\Wi-fi too much slow

    DESKTOP

    I thought it worth mentioning that after ~5 hours of work (Adobe Creative Cloud use, Chrome, Thunderbird and other programs) my desktop is taking 5 to 15 minutes to shut down.

    It is not installing any updates and right after I click on Shut Down button, the screen goes black but it keeps running for at least 5 more minutes until complete turn off.

    Last night it took about to 15 minutes to turn off, I think that this is not a normal behavior and worth mentioning.

    Thanks!
     
    wmh90, Sep 21, 2015
    #3
  4. XweAponX Win User

    Screen Turns Black after 10-15 Minutes

    Check your Power Settings, go to Control Panel\Hardware and Sound\Power Options, and check "Change Plan Settings" - Where it says "Turn off the Display" make sure that it is set to "never".

    Even if you have Music playing, if you have the screen assigned to turn off after a period of time, it will. I usually use a screensaver instead.
     
    XweAponX, Sep 21, 2015
    #4
  5. Widdower Win User
    I have done all this turned all power saving options off completely, no hibernate/sleep mode enabled, no screensaver or anything.
     
    Widdower, Sep 23, 2015
    #5
  6. f14tomcat Win User
    Hi! Can you post a screenshot of all your power settings? Details.
     
    f14tomcat, Sep 23, 2015
    #6
  7. Widdower Win User
    i have everything set to never i have checked that 1000 times to make sure.


    Screen Turns Black after 10-15 Minutes [​IMG]
     
    Widdower, Sep 23, 2015
    #7
  8. Screen Turns Black after 10-15 Minutes

    Do you have the extra power cable plugged into the graphics card?
     
    nigelmercier, Sep 23, 2015
    #8
  9. Widdower Win User
    I have dual monitors but i have tested with just 1, and have even switched them. No change.
     
    Widdower, Sep 23, 2015
    #9
  10. f14tomcat Win User
    I see. Check vid driver updates. If you have ALL set to NEVER turn off..... it should not.
     
    f14tomcat, Sep 23, 2015
    #10
  11. Widdower Win User
    I have already updated all my drivers including video card.
     
    Widdower, Sep 23, 2015
    #11
  12. Perhaps you overlooked my post #6?
     
    nigelmercier, Sep 23, 2015
    #12
  13. f14tomcat Win User

    Screen Turns Black after 10-15 Minutes

    Sorry, but not sure who "you" is?
     
    f14tomcat, Sep 23, 2015
    #13
  14. Philgo Win User
    I'd be inclined to check the power supply, I had a similar problem once. My other symptom at the time was a low voltage to the USB sockets, which caused lots of problems with external USB hard drives.
     
    Philgo, Sep 23, 2015
    #14
  15. Widdower Win User
    No i only have the 2 cables plugged in 1 for each of my monitors.
     
    Widdower, Sep 23, 2015
    #15
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Screen Turns Black after 10-15 Minutes

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