Windows 10: Screen turns black once an option is selected in safe mode.

I’m trying to reset windows with an installation disk, but when I tried resetting it in settings, my screen froze at 100%. When I try resetting it in safe mode, the screen turns black, and the monitor tells me there’s no signal.


I uninstalled the display drivers & tried a different HDMI cable, but that didn’t do anything.


The computer is on— I can see the lights & hear the fans. The keyboard responds when I press num lock— I can see the light turn on and off. All thats wrong is the monitor doesnt detect a signal. This happens with every option I chose in safe mode.


Right now, my computer is “resetting” from safe mode. I don’t know what to do other than wait. Is it possible that the screen could turn back on by itself once / if it finishes resetting? How long should I wait, and should I try something else?


I’d really appreciate some help.

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Black screen even in safe mode

I'm getting a black screen with cursor after login, Windows 10. Ctrl-alt-delete shows options but choosing task manager reverts to black screen. Can enter safe mode but same issue with black screen/no task manager. Suspect display drivers may be a factor
but cant find any way to disable them. Have tried recovery mode options including uninstall updates (couldn't, encountered a problem), system restore (couldn't), start-up repair (no difference). Any suggestions appreciated.

 

Black screen after update

Hello,

The update that you installed in your Windows 10 might have resulted to a software conflict. What we recommend is that you start your PC in safe mode from the sign-in screen.
Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC. Here are the steps:

• When you get to the sign-in screen, hold the Shift key down while you select the Power
  icon > Restart.
• After your PC restarts to the Choose an option screen, select
  Troubleshoot > Advanced options > Startup Settings > Restart.
• After your PC restarts, you'll see a list of options. Select 5 or
  F5 for Safe Mode with Networking.

Once your computer is in safe mode, we suggest that you follow the guide-through troubleshooting steps provided in this article below.

Troubleshoot black screen or blank screen errors

Get back to us if you need further assistance.