Windows 10: Screen unstable and moves without being touched. Can't find articles that apply.

My screen randomly moves in and out like a zoom without my even touching the screen or keyboard. It also flutters a lot, but side to side rather up and down. This started on my surface. Had the zooming happen once before, when Microsoft had a store in a nearby mall. They said the device was overheating when charging and replaced the device. That store closed closed March 2020. The shifting side to side issue never happeded before. Not a scroll, but rapid back and forth, about 1/8 of an inch making screen unreadable. Side to side fluttering not just happening on my surface, it is also happening

:)

 

[MOVED]Touch screen partially works; left vertical half not sensing touch

Hi,

I appreciate your effort in resolving this issue. This might be due to outdated or corrupted drivers.

- Did you updated the driver from device manager?

I suggest you to disable and enable Human Interface Devices and check.

• Open the "Start" Menu
• Searching for "Device Manager".
• Double click on "Human Interface Devices".
• Right click on "HID-compliant touch screen"
• Click on "Disable" and "Yes",
• Right click again for "Enable"

If the issue persist, I suggest you to follow the steps below.

Uninstall the touch screen drivers and check for the resolution.

• Press Windows key and X on your desktop and click on
  Device Manager.
• Expand Human Interface Devices.
• Locate the Touch screen driver.
• Right-click on the driver icon and click on Uninstall.
• Restart your system to automatically install touch screen drivers.

If the issue still persists, I suggest you to install the latest drivers from manufacturer website in a compatibility mode and check.
Compatibility mode runs the program using settings from a previous version of Windows.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs compatible with
this version of Windows (Steps applies to Windows 10)

Let us know the status of the issue in regards with touch screen. Your reply is important to assist you further.

Regards,

Guru Kiran

 

touch screen

Hi,

We sure can provide some troubleshooting steps before you decide to get help from your laptop's manufacturer. Please follow the suggested solutions below:

Method 1: Check if the touch screen driver is enabled.

• In the Search bar, type Device Manager.
• Locate Human Interface Devices and look for touch screen.
  
• Right-click touch screen and check if it is enabled. If not, please enable it.

Method 2: Reinstall the touch screen driver.

• In Device Manager, go to Human Interface Devices.
• Locate touch screen again and right-click it to Uninstall
  the driver.
• Restart your PC to automatically install the driver.

Feel free to post back for updates.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John