Windows 10: SCREENSHOT IS MISSING.

Hi, i have a windows 11 and i can't find the screenshot file on pictures file.On user shell folders registry i dont find the screenshot folder,can someome possibly help me resolve the problem

:)

 

Screenshots folder missing

Hey there, gslamba,

Welcome to Microsoft community.

I'm very sorry to hear about the issue of your missing screenshots folder. One thing I'd like to confirm with you is, if you take a screenshot again, will the screenshots folder reappear?

To take a screenshot on your Surface Pro 4, follow these steps:

1. Full-screen screenshot: Press the Power button and the Volume Up button simultaneously. This will take a screenshot of your entire screen and save it to the Screenshots folder in your Pictures library.
   
2. Snipping Tool: Open the Snipping Tool app from the Start menu. This app allows you to take a screenshot of a specific area on your screen. Once you capture a screenshot, you can save it to any folder you want.
   

This will help us determine if there's an issue with the function.

Please feel free to let me know if you have any further updates, thanks.

Have a great day and stay safe!

Best regards

Olivia | Microsoft Community Support Specialist

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!