Windows 10: Screenshot of PC information that might prove useful.

It occurs to me that this information might be helpful for those who thought my question posted earlier.

:)

 

screenshot function is not working

Hello,

We understand the issue you are facing and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer and click on This PC in the left navigation pane.
• Navigate to the location: C:\Users\<Username>\Pictures\Screenshots.
• Right click on the Screenshots folder and select Properties.
• Click on the Location tab in the Properties Window.
• Change the location to the desired location and click on Move.

Hope this helps. Keep us posted on the status for further assistance.

 

Screenshots

Hi,

To get better clarity on the issue please answer the questions below:

• Which Screenshot are you referring to?
• Are you using any third party application?
• Since when are you facing the issue?
• Did you made any recent changes to your PC?

Meanwhile, I suggest you to go to task manager and check if you see any unknown applications running.

Please get back to us with the above information so that we can assist you further.

Thank you.

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!