Windows 10: Scroll wheel not working

Discus and support Scroll wheel not working in Windows 10 Gaming to solve the problem; Scroll wheel only works within Windows 10, eg settings, device manager etc, but not in any other software, eg browser, Outlook, Excel etc. This applies... Discussion in 'Windows 10 Gaming' started by Shall1000, Jul 13, 2023.

  1. SHALL1000
    Shall1000 Win User

    Scroll wheel not working


    Scroll wheel only works within Windows 10, eg settings, device manager etc, but not in any other software, eg browser, Outlook, Excel etc. This applies to any mouse used. Have followed all online suggestions so far with no luck.

    :)
     
    Shall1000, Jul 13, 2023
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Windows 10 mouse scroll wheel issue

    Hi,

    There can be numerous causes of the issue that you're having with your mouse scroll wheel speed such as outdated drivers, dirt, damaged cables, and more. To correct such issue, we suggest that you adjust the scroll speed of your mouse wheel using the steps
    below:

    • Click Start > Settings.
    • Go to Devices > Mouse & touchpad.
    • Under Choose how many lines to scroll each time, move the slider to the right to make the speed of your mouse wheel faster.

    With regard to cleaning the inside of your mouse, you have to contact its manufacturer to get proper instructions.

    You can find more information about troubleshooting mouse issues in this
    article    .

    Update us on the status of the issue.
     
    Angela Pun, Jul 13, 2023
    #2
  3. MACDONELL
    MacDonell Win User
    Microsoft Modern Mouse (Bluetooth) Scroll Wheel not working.

    the scroll wheel on my Microsoft Modern Mouse (Bluetooth) stopped working. I have done all troubleshooting steps: system updates, installed Microsoft Keyboard and Mouse Center, disconnected mouse and reconnected. Nothing has worked yet. Haven't yet tried
    it on a different PC. Don't have another Microsoft PC. Have a MacBook, but not sure the mouse can work on that. Any suggestions?
     
    MacDonell, Jul 13, 2023
    #3
  4. PAULM
    paulm Win User

    Scroll wheel not working

    G9 scroll wheel not working properly?

    Hey!

    Just a few minutes ago, I noticed my Logitech G9 scroll wheel working very oddly.

    No matter how much I spin it, it only moves down a small portion of the page (the scroll bar on the right side moves down maybe 80px, and then it stops). After that, it doesn't scroll down any further, but will scroll up.

    I've removed Setpoint completely, and the issue is still occurring. I noticed that if I tilt the scroll wheel to the right (as is possible with the G9) and then scroll, it works perfectly.

    This problem occurs with the microgear feature on and off, and it doesn't matter which USB port I use.

    Does anyone know what is wrong? Is it simply defective?
     
    paulm, Jul 13, 2023
    #4
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Scroll wheel not working

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