Windows 10: Scrolling down not working properly

In my laptop scroll down function does not work properly.After some refresh I am able to do it but after a few minutes again it will have the same problem.Last day I have installed kaspersacy software after that problem started.Both in touch pad and mouse this same problem is there.Laptop is having windows 10

:)

 

Feedback: All Apps Start menu does not scroll properly when folder is expanded

I would like to report a bug in the scrollbar handling for the All Apps list in the Start Menu. When you expand one or more folders in the All Apps list the scrollbar does not track the mouse properly.

Duplication steps:

In the Start Menu click All Apps

Scroll down to the Windows Accessories folder and click on it to expand it.

Now, using the mouse, click and hold on the scrollbar button then scroll back and forth to the top and bottom of the list.

The mouse does not stay on the scrollbar as you scroll. In order to scroll all the way to the top or the bottom. You have to release the mouse button and click and hold again to scroll all the way to either end.

Most likely this occurs because the scollbar maximum property is not properly set when folders are expanded.

 

scrolling bad

New event. When placing cursor over a list or row of columns, even the volume bar scrolling is automatic and proceeds to one end of the series and stops. The scrolling also stops when I move the cursor away from the list but am unable to select anything in the list. Not all the possible lists are effected. Other sites have recommended mouse/kb fixes. Have tried all those but the phenomena persists. Have not had any known updates recently and don't have a restore point to try. Any other suggestions? W10Pro 1903

 

Windows not working properly

Thank you for the information.

We suggest that you try to run Hardware and Device troubleshooter using the steps below:

• Write Troubleshooting in the search box and hit enter.
• Select the Hardware and Device options from the list.
• Click Run the troubleshooter.

We also suggest that you update the keyboard driver and check if it work.

Hope it helps. Keep us posted.