Windows 10: Scrolling

Probably not the right thread but can's find where to post a new request. I don't have control of drop down windows/menus with the mouse. Look at the videos and tell me what's you think the solution might be. Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

:)

 

scrolling bad

New event. When placing cursor over a list or row of columns, even the volume bar scrolling is automatic and proceeds to one end of the series and stops. The scrolling also stops when I move the cursor away from the list but am unable to select anything in the list. Not all the possible lists are effected. Other sites have recommended mouse/kb fixes. Have tried all those but the phenomena persists. Have not had any known updates recently and don't have a restore point to try. Any other suggestions? W10Pro 1903

 

not scrolling

Hi Donna,

This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

• What is the make and model of your mouse? Is it wired or wireless?
• Have you made any recent changes to your computer?
• What troubleshooting steps have you done so far?

On the other hand, we suggest that you check this
article. Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

Kindly get back to us further assistance.

 

Page scrolling on its own

We appreciate your response. To troubleshoot your issue, we suggest that you follow these steps below on how to modify Touchpad Scrolling Settings.

• Go to Control Panel.
• Click Mouse and choose Touchpad tab.
• Locate the Scrolling Settings area within the touchpad properties tab. Adjust the settings to meet your needs.
• Click OK.

Let us know if you need additional help.