Windows 10: Sculpt Keyboard stopped connecting to USB

My Sculpt Keyboard stopped working. We cleaned it with air and a light cloth and now its DOA.

The mouse still works.

Is there a "switch" on the sculpt keyboard that needs to be pressed to pair it back with the dongle ?

The batteries were out for abut 2 hours.


Thank you


David

:)

 

Sculpt Ergonomic Keyboard and Mouse Connect to Different USB Adapter

Hi,

I have the Microsoft Sculpt Ergonomic Keyboard and Mouse (wireless with separate USB adapter). Is there any way to connect the keyboard to a different wireless USB adapter that belongs to another Sculpt Ergonomic Mouse?

I brought the keyboard to another system, which also has the same Sculpt Ergonomic Mouse. However, I did not bring the wireless USB adapter, assuming I would be able to pair the keyboard with another USB adapter of the identical product.

Thanks

 

Sculpt Comfort Keyboard not registering 1st keystroke

Hello Kit,

An outdated or incompatible driver can be one of the possible factors why this issue occurs. That being said, I suggest you to Run the Hardware and Devices troubleshooter
and check. Follow the steps to run the troubleshooter:

1. Press Windows key + S on your keyboard.
2. Type Troubleshoot and hit
   Enter.
3. Click on Hardware and Devices.
4. Run the troubleshooter and follow the on-screen prompt.

Also suggest you to go the link below and download the latest drivers for the keyboard and see if it helps to resolve the issue:

Sculpt Ergonomic Desktop

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as
soon as I can.

 

Sculpt Ergonomic Keyboard and Mouse Connect to Different USB Adapter

Hi Monica,

The setup is:

System A: Microsoft Sculpt Ergonomic Keyboard and Mouse + 1 wireless USB adapter

- Both the keyboard and mouse work with the wireless USB adapter that came with them.

System B: Microsoft Sculpt Ergonomic Mouse + 1 wireless USB adapter

- The mouse works with the wireless USB adapter that came with it.

What I would like to do is connect the keyboard from System A to the wireless USB adapter in System B. To answer your question - no, the wireless USB adapter from System B is currently unable to detect the Keyboard from System A.

Thanks