Windows 10: SD Card Error Message

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sd card error

Hi,

This issue that you're experiencing when inserting an SD card into your computer's card reader can sometimes occur if your SD card is corrupted. For us to isolate this issue, please provide the following information:

• Is this the first time that you've experienced this issue? Were there any programs or Windows update that was installed on your device prior to this issue?
• Have you tried inserting a different SD card into your device to check if the same issue will persist?
• What troubleshooting steps have you tried so far?
• If possible, send us a screenshot showing the complete error message that you're getting.

Looking forward to your response.

 

WINDOWS 10 SD CARD RECOGNITION

Hi,

There’s a possibility that the SD card is not compatible with your device.
To better assist you, please clarify the following:

• What troubleshooting steps have you done so far?
• Does any other SD card work on this device?
• Does the SD card work on a different computer?
• Are you getting any error messages?
  

Regards.

 

SD CARD ERROR

Hi,

Since you already performed a hard reset and the issue was only resolved for a short period of time. We suggest that you format your SD card using the steps below:

• Connect your memory card to a PC with a USB reader that has a microSD card slot. If your card reader or PC has a regular SD card slot, you can use a microSD card adapter.
  
• Use the File Explorer and browse to the removable storage on your computer, right-click the memory card and select Format.
• For 4-32 GB cards, select the file system FAT32 and allocation unit size 32 kilobytes and press Start. For 64-200 GB cards, select the file system exFAT and allocation unit size 128kB.
• Press OK to confirm the data loss warning message. When the formatting process is complete, press OK.
• Restore only the data that is compatible with your phone (JPEG or MP4 in the photos folder or MP3 in the music folder).
• Right-click the memory card, select Eject, and wait until it is safe to remove the card.
• Insert the memory card into the memory card slot in the phone until it locks into place.

After formatting a SD card, try to check if the issue persists.

If formatting your SD card didn't resolved the issue, we suggest that you use another SD card to check if the issue still persists.

Let us know the results.

Regards.