Windows 10: SD card not being read by computer

I put in my SD card correctly, but it never appears.

:)

 

Phone is not reading the SD card.

Hello,
Jeevan.

Thank you for posting your query to Microsoft Community. We understand that you Lumia 640 XL LTE is having issues reading your SD memory card.

There is a possibility that the SD memory card corrupted. Please try to perform a Scan Disk maintenance on it by following the steps below:

• Turn off your phone and remove the SD card. Use a SD card reader and plug it in to your computer.
  
• Open Computer by clicking the Start button, and then clicking Computer.
• Right-click the SD card drive that you want to check, and then click "Properties".
  
• Click the "Tools" tab, and then, under Error-checking, click Check Now.
  
• Put a check mark on the "Automatically fix the file system errors" and "Scan for and attempt recovery of bad sectors".
• Click Start.
  • Wait for the Scan Disk process to complete, then mount your SD memory card back to your phone.

Hope this helps.

Feel free to post back if you need further assistance.

 

Cant read the SD card

Hello,

Oftentimes, a corrupted device can result to issues in reading your SD card. For us to isolate the case further and determine the appropriate resolution, provide answers to the following questions:

• Have you checked if other external devices/accessories are properly detected on your device?
  
• Can you confirm if the SD card is being detected on another device aside from the one that you're using?
• What procedures have you taken so far?

As an initial troubleshooting, we suggest that you run the Hardware and Devices Troubleshooter by following these steps:

• Press Windows key + W and type Troubleshooting.
• Choose Troubleshooting.
• Click on View All option on the left pane.
• Click on Hardware and Devices and follow the prompt to run the troubleshooter.

This tool checks the hardware connected to your computer for common issues and gives details on how to rectify them. If there are any suggestions given by the troubleshooter, you may try those and check if it helps.

We will wait for your response so we can help you further with this issue.

 

Reading SD card

Thank you for the information.

Since it only happens on your device, we recommend checking the SD slot on your Windows 10 computer to know whether the issue results from hardware part of the SD slot. You may also insert the card to an USB card reader and plug it to the USB port to see
if you're able to access the SD card data.

If the issue persists, you may run the hardware troubleshooter by following the steps below:

• Press Windows key + W.
• On the search bar, type troubleshooting and press Enter.
• Select the Hardware and sound.
• Run the Hardware and Devices Troubleshooter.
• Follow the On screen instructions. Once this is done, restart the computer and check the status.

Let us know the outcome. We will be glad to assist you.