Windows 10: Seagate Expansion drive - problem with power off function.

I have an (intermittent) issue with my Seagate Expansion drive in which it continues to remain powered (disk spinning) when the PC has been shutdown. When this happens I find the drive is also lost (not visible) in Windows (File Explorer). I have to turn the power off at the wall to correct the issue.

I'm unsure whether this might be a Windows (software) issue or a hardware issue with the drive. Do external drives have a built in mechanism to control the powering down of the drive with Windows or is controlled exclusively by Windows and the USB cable the external drive is connected to? What could be my problem?

:)

 

Seagate Expansion + Drive not working

When I use to connect my Seagate Expansion + drive, my windows 8 computer does not read the contents and it also affects the other USB Drives. but it shows on the Device Manager (SCSI controller and Disk Drives section), however the capacity storage is not
listing up on the Disk Management Tool.

Any help?

***Subject edited for clarity by the moderator.***

 

Seagate expansion portable drive not recognised by Windows 10

I am facing the same issue. I bought a Seagate expansion portable drive 1T and my Dell inspiron 1545 is running on W10 however, its not detecting the portable.

I've downloaded seagate's softwares and tools all of which see the drive and shows that the drive is fully functional. Windows see the drive in manager however I can't backup the drive or see whats in it...

I've been dong research online and saw that Seagate hasn't yet updated the paragon software for Windows since it's default was set for Mac.

What is Microsoft doing about this?

 

Seagate Expansion+

Hi,

Thank you for posting your query in Microsoft Community.

I would suggest you to give permission to Seagate and check if the issue persists:

a. Right-click the Seagate for which you want to set permissions, click Properties, and then click the Security tab.

b. Click Advanced to open the Advanced Security Settings for <Object> dialog box.

c. Click Owner tab, click Edit. If you are prompted for an administrator password or confirmation, type your password or click Continue.

d. In the new Advanced Security Settings for <Object> box, in the Change owner to: field, select your User name, and Check the Replace owner on sub containers and objects. Click OK, repeat for remaining boxes. (If your User name is not listed click the
other users or groups button to add your account). Check in on all the boxes and provide them the read write permission.


If the issue still persist we suggest you to contact Seagate Expansion support, refer the below link:

http://community.seagate.com/

Keep us posted if you face any issues on windows in future. We will be glad to help you.