Windows 10: Seagate hybrid external drive does not appear to power up or showing up in file explorer

Hi,I bought this Seagate external 4tb drive FIVE months ago from Amazon.It has been the only place I have kept regular back up files since.Last week my motherboard asus and Primary internal drive kingston gave up life. I went to the external drive only to find it also has no sign of life one led, nor does it show up in windows 11.I should have known from prior experiences over 15 years ago, NOT to rely on Seagate.Seagate want to ship the external drive to the Neatherlands to attempt data recovery.I am in Australia.What if they cannot recover? How much will they really try before sendi

:)

 

Windows 11 File Explorer not showing external drive

If Windows 11 File Explorer is not showing an external drive that is connected to your device, there are a few steps you can take to troubleshoot the issue:

1. Check the connection: Make sure that the external drive is properly connected to your device. Try unplugging and replugging the drive, or connecting it to a different USB port.
   
2. Check Disk Management: Open Disk Management by pressing Windows key + X, then selecting Disk Management. Look for the external drive in the list of drives. If it appears but has no drive letter assigned, right-click on it and select "Change Drive Letter and Paths". Assign a drive letter to the external drive, and then check if it appears in File Explorer.
   
3. Update drivers: Make sure that your device's drivers are up to date, particularly the drivers for your USB ports. Use the Device Manager to check for any outdated or malfunctioning drivers, and update or reinstall them as needed.
   
4. Check power supply: If the external drive requires a separate power supply, make sure it is properly connected and functioning.
   
5. Test on another device: Try connecting the external drive to another device to see if it appears in File Explorer. This will help determine if the issue is with the drive itself or your device.
   

By following these steps, you may be able to resolve the issue of Windows 11 File Explorer not showing an external drive.

 

External Seagate Drive not appearing after Creators Update

We appreciate the feedback, Pete. Getting in touch with Seagate support is one of your options. They may have recent or updated drivers for your external hard drive. In the meantime, since the hard drive is detected again when you unplug and replug it, we
suggest that you try changing the drive letter and its path and see if it addresses the issue. Follow the steps below:

• Right-click the Windows key and click Computer Management.
• Under Storage, click Disk Management.
• Find your Seagate External Hard Drive, right-click it and select
  Change Drive Letter and Paths.
• Click on Change and select the letter for the drive.
• Click OK, close all windows, then restart your computer.

Should the issue persists, then we suggest sharing your experience with us through our Feedback Hub. To access the Feedback Hub, follow the steps below:

• Click the Windows key.
• Look for Feedback Hub, then click it.
• In the left pane, click Feedback.

Let us know should you need further help.

Regards.

Regards.

 

Seagate External Drive not showing in Windows Explorer - Windows 10

Hello,

After reading a few other related posts here, I'm hoping for a bit of additional help. My Windows 10 PC doesn't show my Seagate external hard drive in Windows Explorer, however the Seagate light turns on, I can feel the internal drive circulating, and my PC makes the sound of recognizing something being plugged into the USB port. It shows in Windows Settings under Other Devices as a Portable Drive connected to USB 3.0 and when I open Device Manager>Disk Drives, the Seagate drive is identified and under Properties it says the Seagate Portable SCSI Disk Device is working properly.

When I open Disk Management, it shows Disk 0, partition 1, Disk 0, partition 4, Disk 1, partition 1, Disk 1, partition 2, and Windows C:

All are showing healthy under Status.

I've tried the initial steps of plugging into the other USB port, but as soon as I do, the light on the external hard drive turns on, so I know the PC 'knows' the external drive is there....but I can't see it in Explorer to get access to its contents.

Any ideas you can offer would be appreciated!