Windows 10: Second HDD showing up in BIOS and Device Management, but not in Disk Management

Hello!


First of all about my config


Lenovo Y720-15IKB

OS: Microsoft Windows 10 Enterprise 2016 LTSB


Motherboard: Intel H170 ITX KBL-S( I believe, the system doesnt say it, I looked up on the internet)

BIOS version/date: LENOVO 4GCN31WW, 2017. 09. 27.

SSD: Kingston SA1000M 256 GB M.2 PCIe (working, booting OS)

SATA Controller in AHCI mode.


My second hard drive ( Western Digital Black, 1TB) crashed last week, so I immediately bought a FireCuda 2TB SSHD to replace it (because I am stuck with school and also job projects) and mounted right away in the laptop. The WD started to crick and crack, I believe its rotor started to touch the housing.


I can hear the HDD running, so i guess the connections are functioning ( however remounted 3 times).


The BIOS and Device Management recognizes (ST2000LX001) but Disk Management does not.


Tried to delete in Device Manager and restart computer, did not work.


Runned Disk Diagnostics ( I know it is for RAM but in some cases it worked, not for me).


Downloaded SeaTools and DiscWizard from Seagate, both are unable to recognize the HDD.


Listed the disks in PowerShell, can see both, says No Media for the 2nd.


Downloaded drivers from the Lenovo site ( BIOS update and IRST update, the whole Chipset package) still nothing.


I've looked up the internet already but nothing worked. Help me please I am so desperate.


Peter

:)

 

HDD in a HDD caddy is not showing up in the disk management

Hi,

To assist you better, I would like to ask some questions:

• How are you connecting the HDD Caddy?
• What is the make and model of your computer?

If you are connecting the device using USB, I suggest you to check if other USB devices are recognized as USB devices or Other device. If it is displaying as other device, then the issue might be with the USB port. So, I suggest you to update the USB drivers
by following the steps below:

• Press Windows key + X, select Device Manager.
• Expand Universal Serial Bus Controller.
• Right click on the drive, select Update Driver Software and follow the on-screen prompts.

Keep us posted on the status for further assistance.

 

Second SATA drive showing in BIOS but not Device Manager


I've just added a 2nd HD to my Dell system with Win 10. It shows in the BIOS and Seagate tools finds it. It does not show up in Device manager or Computer Management/Storage - Disc Management or anywhere. Not sure if this si Won 10 specific. Anyone else seen this or has any suggestions?

 

external hard drive showing up in device management but not disk management

Hi,

I recently tried to use a brand new Seagate 2TB External HD, but it is not showing up. It initially showed up, but after I tried reformatting it to exFAT32, it disappeared from the disk management list.

I then tried:

• refreshing the disk management list,
• inserting into a different USB port,
• re-starting my computer, and
• uninstalling the device from device manager/letting it refresh,

I still can't see it. There is no yellow error in the USB controller list.

I'm on Windows 10.

Intel i5-3317U @ 1.7GHz

Any suggestions? Thanks!