Windows 10: Second monitor is zoomed in, scaling grayed out

Discus and support Second monitor is zoomed in, scaling grayed out in Windows 10 Gaming to solve the problem; One of my employees is having issues with a second monitor that is zoomed in and scaling for that monitor in Display Settings is disabled. I have... Discussion in 'Windows 10 Gaming' started by Bri Beyerl, Oct 25, 2021.

  1. BRI BEYERL
    Bri Beyerl Win User

    Second monitor is zoomed in, scaling grayed out


    One of my employees is having issues with a second monitor that is zoomed in and scaling for that monitor in Display Settings is disabled. I have uninstalled and reinstalled the graphics card, tried resetting the resolution on the second monitor, tried changing the screen refresh rate to 59Hz, installed all pending updates, had the employee unplug the monitor, restart her computer, then plug the monitor back in and I also had the employee check her physical monitor settings.We looked for checkpoints on the computer but there are none. The employee informed me that before the monitor zoomed in,

    :)
     
    Bri Beyerl, Oct 25, 2021
    #1
  2. EDDYQ
    eddyq Win User

    Windows 10 prints in gray scale

    I'll try your suggestions in the morning. For now I just took a screenshot and my preferences page is quite different than yours:

    Second monitor is zoomed in, scaling grayed out [​IMG]
     
    eddyq, Oct 25, 2021
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Scaling Issue With Extended Monitors

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing scaling issues when you connect a 4K monitor to the PC. For more clarity on the issue, please respond to the questions below:



    1. What is the make and model of the PC?
    2. How the monitors are connected to the PC?
    3. What is the build version of Windows installed on the PC?
    4. Have you tried updating the display drivers?


    Meanwhile, I would suggest you to refer the article
    Windows scaling issues for high-DPI devices     and check if that helps.



    Please get back to us with the required information to assist you further with the issue.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Oct 25, 2021
    #3
  4. CHRISTINAFARRIS
    ChristinaFarris Win User

    Second monitor is zoomed in, scaling grayed out

    Gray scale

    How do I change my screen from gray scale to colors?
     
    ChristinaFarris, Oct 25, 2021
    #4
Thema:

Second monitor is zoomed in, scaling grayed out

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