Windows 10: Secondhand PC - Remove old Administator

My Grandson, a committed gamer, bought a new PC & sold me his old one. The problem I have is the email address he used with, it which is 'locked' in to the PC as Administrator. He hardly ever uses email & so he's totally forgotton the password. The problem is that his name appears here & there & I'm unable to remove it/him. It's not a major problem generally but there are a few things it affects. For one, I'm unable to access Windows Store without his email password because it insists I use this Windows Hello thing. I've attempted (but failed) to use my own credentials but it seems that his name/email is tied in with PC & without his credentials I'm unable to proceed. I rarely use Windows Store but on occasion I need to to. So, is it possible to remove his account from the PC? Windows Home 21H1

:)

 

Unlink an old android phone from my pc

I go thru the suggested steps: Start - Settings - Phone - Unlink this PC.

When I first open the "your phone" screen the old phone is listed. Not sure if the phone listed is suppose to be selectable or not, but my is not. When I select "Unlink this PC" the phone listed is removed. When I select "Add Phone" the old phone still
shows. I have removed the old phone from my Microsoft Account. I have rebooted after unlink this pc but I still cannot remove my old phone.

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Unable to remove old administrator account.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you want to delete one of the old administrator accounts from your computer. If you want to save the data from the old Administrator account, I would suggest you to copy the data from the old user account from
C: Users\<Old User Account> and move it to your backup drive or folder in a different location, before deleting the account.

I would also like to know what exactly happens when you try to remove the old Administrator account from your PC.

To delete an Administrator account from your PC, you will have to login to another user account with
Administrator access as User Accounts cannot be deleted through a Standard account.

Once you have logged into your new Administrator account, you can follow the steps mentioned below to remove the old Administrator account from your PC. To do this, by

1. Login to the new Admin User Account that you want to keep.
2. Tap on 'Windows + I' on the keyboard.
3. Click on 'Accounts'.
4. Now click on 'Family & other users'.
5. Select the old Administrator account from the list.
6. Click on 'Remove'.

Let us know if you face any issues, and we will certainly assist you further.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator