Windows 10: Secure boot and tpm 2.0 for van 9003 error.

Hello, I am trying to play valorant and I keep receiving the same error message van 9003. I've checked my tpm and it's on version 2, I have BIOS mode on UEFI, but my secure boot state is off. I've also gone into recovery mode and did the advanced start up to try and enable the secure boot state there, but it says it's enabled there. Is there something else I can try?

:)

 

Secure boot and tpm 2.0 for van 9003 error.

Dear Trey Kelly

Welcome to Microsoft Community.

I understand that you are currently experiencing the van 9003 error which requires you to enable secure boot and tpm 2.0. are you experiencing this error while playing Valorant? Is your system Windows 11?



If Secure Boot and TPM 2.0 are disabled on Windows 11, the game will not start properly. Enabling Secure Boot and TPM 2.0 usually does not require a fresh installation of Windows. These features can be enabled on an installed Windows system via a motherboard BIOS setting without affecting an existing Windows installation. However, please note that depending on your motherboard BIOS options and settings, the procedure may be slightly different.

[table][tr]First let's determine the status of Secure Boot in your computer. Type "systeminfo" in the search box to open System Information. Determine if your BIOS Mode is UEFI and if your Secure Boot State is on or off. If your computer is Windows 11, then the BIOS Mode should be UEFI, and if Secure Boot State is off, you will need to enter the BIOS interface to turn it on. Since the method of entering the BIOS is different for each brand of computer, you need to consult with the brand of computer you purchased to find out how to enter the BIOS and turn on Secure Boot State. You can refer to Microsoft's article on enabling Secure Boot, but since improperly enabling the BIOS can lead to some serious consequences for your system, we recommend that you proceed with caution. Disabling Secure Boot | Microsoft Learn[/tr][/table]
[table][tr]Next, let's determine the status of TPM 2.0 on your computer. Search for "tpm.msc" in the search box. If your computer does not support tpm, you will see the following screen: If your computer supports tpm, you need to make sure that its statue is turned on and that the version is 2.0 If your TPM is turned off. You can try to enable it, but please note that enabling TPM 2.0 assumes that your hardware supports it. You can refer to the official Microsoft article on enabling TPM.[/tr][/table]

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Windows 11 requires BIOS mode to be UEFI and TPM2.0 to be enabled during installation, so usually you are compliant with both of these requirements, and you can check to see if your Secure Boot is turned on.



If you are sure that your Secure Boot is on and your TPM2.0 is enabled, it means that the error is actually caused by something else. You can share the situation with me in a reply and I will try other options with you.

Thanks for your patience and understanding!





Best Regards,



LucyW-MSFT | Microsoft Community Support Specialist

 

Secure boot and tpm 2.0 for van 9003 error.

If I try to enable secure boot and tpm 2.0 with windows already installed will I have to reinstall windows? I am having van9003 error, and the first time I tried to fix it I couldn't boot up my pc. I have a b460m pro4/ac motherboard and im on windows 11.

 

TPM Console Error 0x8007007A

PS.

1. I've also just tried to uninstall the TPM device, like suggested
   here.
2. I've also just tried

1. 
   

Code:

$tpm = gwmi -n root\cimv2\security\microsofttpm win32_tpm$tpm.SetPhysicalPresenceRequest(6)

as suggested
here and
here.

Nothing changed.

Here's some additional info, just-in-case:

Code:

PS C:\WINDOWS\system32> gwmi -n root\cimv2\security\microsofttpm win32_tpm__GENUS                     : 2__CLASS                     : Win32_Tpm__SUPERCLASS                :__DYNASTY                   : Win32_Tpm__RELPATH                   : Win32_Tpm=@__PROPERTY_COUNT            : 10__DERIVATION                : {}__SERVER                    : MY-PC-NAME__NAMESPACE                 : root\cimv2\security\microsofttpm__PATH                      : \\MY-PC-NAME\root\cimv2\security\microsofttpm:Win32_Tpm=@IsActivated_InitialValue    : TrueIsEnabled_InitialValue      : TrueIsOwned_InitialValue        : TrueManufacturerId              : 1112687437ManufacturerIdTxt           : BRCMManufacturerVersion         : 7.11ManufacturerVersionFull20   : Not SupportedManufacturerVersionInfo     :PhysicalPresenceVersionInfo : 1.0SpecVersion                 : 1.2, 2, 1PSComputerName              : MY-PC-NAMEPS C:\WINDOWS\system32> get-tpmTpmPresent                : TrueTpmReady                  : TrueManufacturerId            : 1112687437ManufacturerIdTxt         : BRCMManufacturerVersion       : 7.11ManufacturerVersionFull20 : Not Supported for TPM 1.2ManagedAuthLevel          : FullOwnerAuth                 :OwnerClearDisabled        : FalseAutoProvisioning          : EnabledLockedOut                 : FalseLockoutHealTime           : Not Supported for TPM 1.2LockoutCount              : Not Supported for TPM 1.2LockoutMax                : Not Supported for TPM 1.2SelfTest                  : {128, 159, 126, 96}