Windows 10: Security and Kernel Dumps

Discus and support Security and Kernel Dumps in Windows 10 BSOD Crashes and Debugging to solve the problem; When I run a kernel dump, it looks like fffff807`a9660000 fffff807`a96ab000 ignis ignis.sys Mon Mar 13 13:41:49 2017 (58C6938D) Do you know what... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Cantoris, Jul 17, 2017.

  1. Security and Kernel Dumps


    HI there.

    First i would like to say sorry if im in the wrong place to ask for help but i have an issue with my computer, i've been looking everywhere and you are the first person in mention the error that i have in my computer.

    yesterday i was browsing in the Internet when suddenly my pc shut off, i tried restarting my computer, i entered my password in the sign in menu and loaded a couple of seconds then a blue screen with the error

    SYSTEM THREAD EXCEPTION NOT HANDLED (ignis.sys)


    and i cant log in in my computer, only through safe mode but im desperate, need a solution, i've been looking for solutions everywhere but no one post my error or mention anything.

    I appreciate if you could help me please!
     
    James Harvey, Mar 9, 2018
    #16
  2. essenbe Win User

    Hello James Harvey and welcome to tenforums. I think it would be best if you started your own thread. It keeps things organized and makes it easy to keep up with. Please include the DM Log Collector with your post. Instructions on how to run it BSOD - Posting Instructions - Windows 10 Forums.

    Your ignis.sys is Bitdefender filter driver.
     
    essenbe, Mar 9, 2018
    #17
  3. Thanks for your reply, I unistalled bitfender and my pc finally let me in without the error but now im without antivirus
    and sorrry for posting here and not creating a new post with my issue, wont happen again!
     
    James Harvey, Mar 9, 2018
    #18
  4. essenbe Win User

    Security and Kernel Dumps

    That's no problem, James. Glad you got back in your computer and thanks for letting us know. You are not without an AV. Windows has Windows Defender which many people on this forum use.
     
    essenbe, Apr 5, 2018
    #19
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Security and Kernel Dumps

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